Support of bi-directional location sharing

Release date: 28 April 2021

Release Summary

This release focused on building a solid foundation for features that were subsequently included in V5.22.0 as well as for features that are planned for upcoming releases. One enhancement relevant for Chat Desk users only was also included in this release (see below for details).

ENHANCEMENTS

Support of bi-directional location sharing for Chat Desk

This enhancement pertains only to clients who are also using Clickatell's Chat Desk product.

With the help of Chat Flow and One API, our Chat Desk users can now share their location

The following is now possible:

• End-users can share their approximate location or a specified address with a Chat Desk agent

• A Chat Desk agent can share a specified address with an end-user

Note that the sharing of a 'live location' is not supported at this stage. Location sharing is not yet possible from within Chat Flow itself.