WhatsApp: Cloud vs On-Prem Parity

Release date: 29 August 2024

The following features are now supported for cloud-hosted WhatsApp numbers. Previously these were only supported for on-prem WhatsApp numbers.

• Location request messages: These messages request your end-user's location. They contain body text and a Send location button that opens a location-sharing screen when tapped so end-users can share their location. Read more here.

• Coupon code templates: These marketing templates display a single copy code button. When tapped, the code is copied to the end-user's clipboard. Read more here.

• Catalog templates: These marketing templates allow you to showcase your product catalog entirely within WhatsApp. Read more here.

• Single-Product Messages: Messages with a single product item from the business's inventory. (Available via One API only). Read more here.

• Multi-Product Messages: Messages with up to 30 product items from the business's inventory. Read more here.