WhatsApp: Data Localization

Date released: 29 August 2024

Cloud API Local Storage allows clients to control where their message data is stored at rest. If a company is in a regulated industry such as finance, government, or healthcare, they may prefer to have message data stored in a specific country when at rest, due to these regulatory requirements or company policies.

Clickatell now supports data localization, which means:

• With any new WhatsApp number that a client registers, they can select the country where their data at rest should be hosted. This is specified per number.

• Clients have the following options to select from:

  • APAC: India, Singapore, Indonesia, South Korea, Japan, Australia

  • LATAM: Brazil

  • MEA: South Africa, Bahrain, UAE

  • Europe: EU (Germany), UK, Switzerland

  • NORAM: Canada, USA

• Once selected, clients cannot change the locale again.

• If nothing is selected, Germany is selected as the default.

For more information, please reference this page by Meta.

When setting up a new WhatsApp number you have the option to edit the location and choose from the provided locations.