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Only relevant to self-serve clients. For other packages, Clickatell does this on your behalf.
For two-way SMS communication, you need a dedicated number.
To purchase a new number, go to My Workspace -> Long Numbers & Short Codes.
Alternatively, you can navigate to My Workspace -> SMS.
Select Get Long Number or Get Short Code.
Follow the prompts to complete the purchase.
Numbers can also be purchased as part of the 2-way SMS setup integration wizard.
Find more details about adding short codes and long numbers.
Navigate to My Workspace -> Long Numbers & Short Codes.
Select a number from this table to view its details, manage the connected API, and update the subscription linked to this number (self-serve only).