If you plan on using a US long number, please refer to the of this guide.
2-way SMS communication involves sending and receiving messages, i.e., customers can reply to the messages sent by your business.
To engage in 2-way SMS communication, you require a dedicated number.
You can purchase a or a from My Workspace -> SMS and link it to the 2-way SMS integration.
Numbers can also be purchased as part of the .
Learn how to send 2-way messages using .
