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On this page
  • 1. Configuration Name
  • 2. Host Name
  • 3. & 4. Client ID and Client Secret
  1. Zendesk Support

Find configuration details - Zendesk Support

If you haven't added an OAuth Client in Zendesk Support for this integration yet, .

When you , there are four required fields you have to complete in the Clickatell Portal:

1. Configuration Name

  • Give a name to your integration so you can easily identify it.

  • This can be anything (max. 30 characters).

2. Host Name

  • Your Host Name is unique and is the first part of your URL when logged into Zendesk Support up until the .com/.

  • Copy this part of the URL over to the Clickatell Portal as the Host Name.

  • Example: https://clickatell.zendesk.com/

3. & 4. Client ID and Client Secret

To find the Client Secret and ID:

  • Log in to your Zendesk Support account.

  • Go to the Admin Center.

  • Go to Apps and Integrations -> Zendesk API -> OAuth Clients.

  • Select the OAuth client you want to integrate with from the list.

  • Scroll down to find the Unique Identifier and Secret.

  • Copy and paste it to the Client ID and Client Secret fields in the Clickatell Portal.

please refer to this page first
add a new Zendesk Support configuration