Find configuration details - Salesforce

If you haven't added a Connected App for this integration in Salesforce yet, please refer to this page first.

When you add a new Salesforce configuration, there are four required fields you have to complete in the Clickatell Portal:

1. Configuration Name

• Give a name to your integration so you can easily identify it.

• This can be anything (max. 30 characters).

2. Host Name

• Your Host Name is unique and is the first part of your URL when logged into Salesforce, up until the .com/.

• Copy this part of the URL over to the Clickatell Portal as the Host Name.

• Example: https://clickatell--chathub.sandbox.my.salesforce.com/

3. & 4. Client ID and Client Secret

To find the Client Secret and ID:

• Log in to your Salesforce account.

• Click the Settings icon, and then Setup.

• Using the search bar, find Manage Connected App.

• Select the connected Clickatell app that you want to integrate.

• Click Manage Consumer Details.

• Enter the verification code that is emailed to you and click “Verify”.

• Copy the “Consumer Key” over to the Clickatell Portal as the Client ID.

• Copy the “Consumer Secret” over to the Clickatell Portal as the Client Secret.