# Overview - Zendesk Sell

If you are using Clickatell apps for chat support and Zendesk Sell for CRM, our integration with Zendesk Sell will enable you to:

* Access Zendesk Sell customer data in the Chat Flow and Chat Desk applications.
* Keep your Zendesk Sell data up-to-date.
* Add sales leads to Zendesk Sell from the Chat Flow application to save time and hassle.
* Say goodbye to switching tabs or searching through multiple systems to get customer context - it's all right at your fingertips!

## Chat Flow Features

You’ll be able to use the following features in Chat Flow:

* Fetch customers' info from Zendesk Sell and use that info while building customer journeys in Chat Flow. For example, build a specific user journey if a sales lead is tagged as ‘vip\_customer’.
* Add sales leads automatically to Zendesk Sell from Chat Flow to save time and hassle.

## Chat Desk Features

You’ll be able to use the following features in Chat Desk:

* View the customer's Zendesk Sell profile details while engaging with them in Chat Desk to serve the customer faster and better.

{% hint style="success" %}
**How do I integrate Zendesk Sell with Clickatell?**

* [Add the Zendesk Sell integration](https://guides.clickatell.com/integrations/getting-started/adding-a-new-integration) in your Clickatell Portal.
* You'll require information from the Zendesk Sell app itself:
  * If you already have a Developer App in Zendesk Sell for this integration, [follow these steps](https://guides.clickatell.com/integrations/zendesk-sell/find-configuration-details-zendesk-sell).
  * If you need to create a Developer App in Zendesk Sell first, [follow these steps](https://guides.clickatell.com/integrations/zendesk-sell/add-new-developer-app-zendesk-sell).
    {% endhint %}


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