> For the complete documentation index, see [llms.txt](https://guides.clickatell.com/broadcast-messenger/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.clickatell.com/broadcast-messenger/manage-campaigns/message-templates.md).

# Message templates

### WhatsApp Templates

You can[ send a campaign](/broadcast-messenger/manage-campaigns/add-a-new-campaign.md) using the pre-approved WhatsApp templates in your account. WhatsApp templates are **not** created and managed in Broadcast Messenger. Please refer to the [WhatsApp User Guide](https://guides.clickatell.com/whatsapp-channel/channel-capabilities/whatsapp-message-templates) and [FAQ section](https://www.clickatell.com/help-center/whatsapp/message-templates/) for more information.

### SMS Templates

All active SMS templates are shown in the drop-down on your [campaign creation page](/broadcast-messenger/manage-campaigns/add-a-new-campaign.md#setting-up-an-sms-campaign) for you to select and send as part of an SMS campaign. This saves you time if you want to send similar campaigns or if you want to create a series of campaigns in advance. 

<figure><img src="https://793527533-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRYzqAHmKKYdD03EPS3QN%2Fuploads%2FThbj7Z5LhTVw2duheMhx%2Fimage.png?alt=media&amp;token=69b181c8-5f85-4604-af72-635e36378442" alt=""><figcaption></figcaption></figure>

#### Create a new SMS template:

1. Go to *Templates -> SMS Templates*.
2. Click *+ New Template.*

<figure><img src="https://793527533-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRYzqAHmKKYdD03EPS3QN%2Fuploads%2FVLdG95zLT99bR3VDOa3I%2Fimage.png?alt=media&amp;token=b3987b48-dfb3-49c3-bdaa-0225d76db55a" alt=""><figcaption></figcaption></figure>

3. Add a template name and the template message.

<figure><img src="https://793527533-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FRYzqAHmKKYdD03EPS3QN%2Fuploads%2FtO7CMhVEKWy3Buba07wJ%2Fimage.png?alt=media&amp;token=3d8e5f3e-ad68-481f-a019-ea62bcc28f38" alt="" width="425"><figcaption><p>Name your template and enter the text for your message.</p></figcaption></figure>

{% hint style="info" %}
Add variables using the format {{1}} to {{9}}. The variables will map to the columns in the [recipient file](/broadcast-messenger/manage-campaigns/add-a-new-campaign.md#setting-up-an-sms-campaign) you upload.
{% endhint %}

4. Click *Create*.&#x20;
   * This adds the SMS template to the list in an **Active** state and the template is available to select from in your campaign creation page.
   * You can view, edit, and deactivate/activate templates from this list

{% hint style="info" %}
You can edit your message right before sending it, so you do not need to edit the whole template if you want to make a once-off change to a message.
{% endhint %}