> For the complete documentation index, see [llms.txt](https://guides.clickatell.com/broadcast-messenger/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.clickatell.com/broadcast-messenger/overview/activate-broadcast-messenger-self-serve.md).

# Activate Broadcast Messenger (self-serve)

{% hint style="info" %}
Only relevant to self-serve customers. For other packages, Clickatell does this on your behalf.
{% endhint %}

1. Go to *Products & Services -> Expore -> Broadcast Messenger.*

<figure><img src="/files/9K88llOhgG6VxrgwEGUX" alt=""><figcaption></figcaption></figure>

2. On the Broadcast Messenger overview page, click *Activate Product.*

<figure><img src="/files/slVTEc7jjkxlZHp7ZcE2" alt=""><figcaption></figcaption></figure>

3. If you haven't added your billing information, you'll be prompted to complete that first.

<figure><img src="/files/2Hc2YImxxDwcIDnlw4yP" alt=""><figcaption></figcaption></figure>

4. Click *View in My Workspace.*

<figure><img src="/files/LrFpfEuWa52Q3KMHPZI8" alt=""><figcaption></figcaption></figure>

5. Broadcast Messenger is added to the workspace. Two One API integrations and SMS setups were also added.

<figure><img src="/files/Dn7YuzNScMYGEIBdvMqs" alt=""><figcaption></figcaption></figure>

6. Clicking the *Broadcast Messenger* tile in *My Workspace* opens the application in a new tab.&#x20;
   * Two departments are created by default for SMS. This reflects the two new One API integrations: **Default Campaign** (used for sending production messages) and **Default Test Campaign** (used for testing whether your campaign’s setup is correct).
   * To **test** a campaign, a test phone must exist in the system. Add test phones via the Clickatell Portal as described [here](https://guides.clickatell.com/sms-channel/getting-started/add-and-edit-test-phones).&#x20;

<figure><img src="/files/k6WE4MHASuO8UMM0T7Ja" alt=""><figcaption></figcaption></figure>

7. You are ready to [create ](/broadcast-messenger/manage-campaigns/add-a-new-campaign.md)your first SMS campaign!

<figure><img src="/files/bknlOFGtLtvYZDc8htuG" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
If you are an existing customer using WhatsApp wih Clickatell, you can also create WhatsApp campaigns using the same Broadcast Messenger tool.&#x20;
{% endhint %}
