WhatsApp: Data Localization
Date released: 29 August 2024
Cloud API Local Storage allows clients to control where their message data is stored at rest. If a company is in a regulated industry such as finance, government, or healthcare, they may prefer to have message data stored in a specific country when at rest, due to these regulatory requirements or company policies.
Clickatell now supports data localization, which means:
With any new WhatsApp number that a client registers, they can select the country where their data at rest should be hosted. This is specified per number.
Clients have the following options to select from:
APAC: India, Singapore, Indonesia, South Korea, Japan, Australia
LATAM: Brazil
MEA: South Africa, Bahrain, UAE
Europe: EU (Germany), UK, Switzerland
NORAM: Canada, USA
Once selected, clients cannot change the locale again.
If nothing is selected, Germany is selected as the default.
For more information, please reference this page by Meta.
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