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Getting started with Clickatell AI

Follow the steps below to get up and running with Clickatell AI quickly. Find more details in the Clickatell AI User Guidearrow-up-right.

  1. If you've opted for the Clickatell AI upgradearrow-up-right, Clickatell will activate the application and make it available in your Clickatell Portal.

  2. Launcharrow-up-right the Clickatell AI portal.

    1. Also accessible via My Workspace in the Clickatell User Portal.

  3. Set up and configurearrow-up-right your assistants.

  4. Train assistantsarrow-up-right on specific information (upload and sync documents).

  5. Configure intentsarrow-up-right to link to Intent Recognition assistantsarrow-up-right (optional),

  6. Create curated responsesarrow-up-right (optional).

  7. Use with Clickatell's Chat Deskarrow-up-right and Chat Flowarrow-up-right applications.

    1. Suggested responsesarrow-up-right in Chat Desk assist your live agents in providing accurate and efficient answers to customer queries with the help of an AI assistant trained on your business information.

    2. The Clickatell AI nodearrow-up-right in Chat Flow enables direct and automated interaction between end-users and an AI assistantarrow-up-right trained to provide information within a specific business context

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