Use Embedded Client Authentication

Follow the steps below to authenticate your customers securely using Clickatell's Embedded Client Authentication.

In both cases, a link is sent to the customer that they must use to authenticate themselves against your chosen identity provider. This navigates to a login page, where the customer enters their credentials to authenticate.

Once you've configured your identity provider (IDP), you can use the functionality on our Chat Flow and/or Chat Desk applications.

All the IDPs you've set up in the Clickatell Portal will automatically pull through to your Chat Flow and Chat Desk applications.

Use OAuth in Chat Flow

1. Configure identity providers in the Clickatell Portal.

2. Set up the OAuth Request node in your ChatFlow workflow(s) to authenticate customers.

Use OAuth in Chat Desk

1. Configure identity providers.

2. Use the Authentication extension in Chat Desk to authenticate end-users.