Once you've , you can trigger a payment request to your customers in the following ways:
Live agent messaging via Chat Desk: Agents can to the customer while engaging with them from within the Agent Desk.
Automated messaging via Chat Flow: A flow-builder can drag and drop a into their flows so that the chatbot automatically triggers the payment request when a customer reaches that step.
about using Chat 2 Pay in Chat Flow.
Salesforce Order Management Integration: Embed a Chat 2 Pay “extension” into your CRM/OMS to allow a call center agent to trigger the payment request.
