Getting Started with Marketplace

Below is a high-level overview of the steps required to onboard onto the Marketplace platform. You will be guided and assisted throughout the whole process.

1

Contact Clickatell Sales team

Contact the Clickatell Sales team to express your interest in our Marketplace product. They will gather information about your specific needs and then proceed with sending you a proposal and other required documents such as a non-disclosure agreement (NDA) and a master service agreement (MSA). Once the proposal and other required documents are signed off, the Sales team will create a scoping document based on your requirements to assess whether your requirements can be met.

2

Necessary APIs shared with client

Based on your requirements, all relevant APIs will be shared with you.

3

Kick-off meeting

Our Sales and Client Activation Management (CAM) teams will set up a project kick-off meeting with you to discuss timelines and other requirements.

4

Set up VPN

Our network teams will work with you to set up the VPN for both UAT (testing) and production (live) environments if required.

5

Account setup (Clickatell)

Clickatell does all the necessary setup and configurations on our side to activate you as a client on our Transact platform. No action is required from your side unless specifically requested.

Once the configuration has been completed the following UAT information will be shared with you:

  • ClientID

  • Secret

  • API Key

  • UAT URLs (URLs are found in API document)

6

Client signs off on UAT

After you’ve tested your setup on the UAT environment, UAT sign-off is required before it can be promoted to production. Once sign-off is received, Clickatell schedules a business readiness meeting with you.

7

Deploy to production

Clickatell will promote the setup to production (live environment).

Once the production configuration has been completed, the following production information will be shared with you:

  • ClientID

  • Secret

  • API Key

  • Production URLs

Please contact support or your account manager if you have any questions or require more details about this process.