Integrations

Integrations to take chat commerce even further.

Bring additional functionality into the conversation by integrating other applications and platforms to make messaging with customers more effective than ever.

🧩 Overview of integrations

You can integrate your Chat Flow and Chat Desk applications with various 3rd-party applications such as Salesforce, Zendesk Sell, and Shopify. Sync data across your existing platforms to facilitate personalized conversations and enhance customer engagement, improving customer experiences.

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See our comprehensive Integrations User Guidearrow-up-right for details on using these integrations.

πŸ“± What 3rd-party applications are supported?

  • Zendesk Support

  • Salesforce

  • Shopify

  • Zendesk Sell

πŸ”‘ What features are included?

  • CRM integration

  • Sales lead capture

  • Customer profile retrieval

  • Customer ticket management

  • Customer purchase retrieval

  • OMS Integration

  • Fulfillment

  • Delivery management

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