1 of 1

What is Clickatell AI?

The Clickatell AI service enables you to build, customize, and train modern AI assistants built on a hosted large language model (LLM) and pre-trained on specific information provided by your business. It lets your customers:

Ask questions and extract accurate, concise, and contextually relevant answers from a chatbot, referencing the information it was trained on.
Interact with a live agent supported by the virtual assistant in Chat Desk.

In addition, the Clickatell AI powers the following features across our products:

What is Clickatell AI?

Ask questions and extract accurate, concise, and contextually relevant answers from a chatbot, referencing the information it was trained on.
Interact with a live agent supported by the virtual assistant in Chat Desk.

In addition, the Clickatell AI powers the following features across our products:

Chat Desk

Agent Desk

Chat escalation and alerts
Chat de-escalation

Supervisor Desk

Chat sorting and filtering

Chat Flow

Broadcast Messenger