{"version":1,"pages":[{"id":"xSKACgaFjsHdWkvrL7EZ","title":"Release notes","pathname":"/release-notes","siteSpaceId":"sitesp_LYkLw","description":"A summary of our latest updates and improvements."},{"id":"BD6KQqFWQnzp5JbLyesV","title":"Release notes","pathname":"/release-notes/release-notes","siteSpaceId":"sitesp_LYkLw"},{"id":"bPgyIn5vl3D6kQ43gOZu","title":"Release notes","pathname":"/release-notes/release-notes-1","siteSpaceId":"sitesp_LYkLw"},{"id":"KpFRRACNcqPsJib5n5lA","title":"Release notes","pathname":"/release-notes/release-notes-2","siteSpaceId":"sitesp_LYkLw"},{"id":"0VWlQblqKj1qq5BqwRlw","title":"Release notes","pathname":"/release-notes/release-notes-3","siteSpaceId":"sitesp_LYkLw"},{"id":"4knKrS4xulpefmFq0xZv","title":"Release notes","pathname":"/release-notes/release-notes-4","siteSpaceId":"sitesp_LYkLw"},{"id":"JPbeR8qfTQowb3t26HVF","title":"Table of Contents","pathname":"/release-notes/release-notes-archive","siteSpaceId":"sitesp_x2Fcf","emoji":"1f4c4","description":"Read more about new features & improvements contained in previous Clickatell Chat Commerce Platform releases."},{"id":"XAqO4GUFWeHd3lFS1kzh","title":"Q4 2025","pathname":"/release-notes/release-notes-archive/2025-release-notes/q4-2025","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2025 Release Notes"}]},{"id":"NxPdja6Wv1GbNkHl9KuX","title":"New: Clickatell AI","pathname":"/release-notes/release-notes-archive/2025-release-notes/q4-2025/new-clickatell-ai","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 2024","breadcrumbs":[{"label":"2025 Release Notes"},{"label":"Q4 2025"}]},{"id":"5ZJLpdcbLNMu4yQhvR7X","title":"Channel Updates","pathname":"/release-notes/release-notes-archive/2025-release-notes/q4-2025/channel-updates","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2025 Release Notes"},{"label":"Q4 2025"}]},{"id":"PwGBEC7Yfi6UR110dcfS","title":"WhatsApp: Free service conversations","pathname":"/release-notes/release-notes-archive/2025-release-notes/q4-2025/channel-updates/whatsapp-free-service-conversations","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 1 November 2024","breadcrumbs":[{"label":"2025 Release Notes"},{"label":"Q4 2025"},{"label":"Channel Updates"}]},{"id":"nszQLhYyLbHJmu5IPy53","title":"WhatsApp: No support for HSM template format","pathname":"/release-notes/release-notes-archive/2025-release-notes/q4-2025/channel-updates/whatsapp-no-support-for-hsm-template-format","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 17 October 2024","breadcrumbs":[{"label":"2025 Release Notes"},{"label":"Q4 2025"},{"label":"Channel Updates"}]},{"id":"ihBmH9eiFsmyyD43Qhzw","title":"SMS: Changes in test message sending","pathname":"/release-notes/release-notes-archive/2025-release-notes/q4-2025/channel-updates/sms-changes-in-test-message-sending","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 17 October 2024","breadcrumbs":[{"label":"2025 Release Notes"},{"label":"Q4 2025"},{"label":"Channel Updates"}]},{"id":"lzcXNm6uDJiP6ADxaOiZ","title":"Broadcast Messenger","pathname":"/release-notes/release-notes-archive/2025-release-notes/q4-2025/broadcast-messenger","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2025 Release Notes"},{"label":"Q4 2025"}]},{"id":"LELeaKm9aChMifgj0Tsm","title":"Onboarding for prepaid SMS clients & name change","pathname":"/release-notes/release-notes-archive/2025-release-notes/q4-2025/broadcast-messenger/onboarding-for-prepaid-sms-clients-and-name-change","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 17 October 2024","breadcrumbs":[{"label":"2025 Release Notes"},{"label":"Q4 2025"},{"label":"Broadcast Messenger"}]},{"id":"cbYHAkLlkiet6GPgbPho","title":"Data Sharing Service","pathname":"/release-notes/release-notes-archive/2025-release-notes/q4-2025/data-sharing-service","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2025 Release Notes"},{"label":"Q4 2025"}]},{"id":"wIA4NtfxM59k29lMl5dw","title":"Enhanced templates & increased frequency","pathname":"/release-notes/release-notes-archive/2025-release-notes/q4-2025/data-sharing-service/enhanced-templates-and-increased-frequency","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 4 November 2024","breadcrumbs":[{"label":"2025 Release Notes"},{"label":"Q4 2025"},{"label":"Data Sharing Service"}]},{"id":"AU1Hp4TivNVh7tVBj3ND","title":"Q3 2025","pathname":"/release-notes/release-notes-archive/2025-release-notes/q3-2025","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2025 Release Notes"}]},{"id":"VLGbmYNFkXpH9igYYvOX","title":"Channel Updates","pathname":"/release-notes/release-notes-archive/2025-release-notes/q3-2025/channel-updates","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2025 Release Notes"},{"label":"Q3 2025"}]},{"id":"mWJlVht8bnz29gBucaxF","title":"WhatsApp: Data Localization","pathname":"/release-notes/release-notes-archive/2025-release-notes/q3-2025/channel-updates/whatsapp-data-localization","siteSpaceId":"sitesp_x2Fcf","description":"Date released: 29 August 2024","breadcrumbs":[{"label":"2025 Release Notes"},{"label":"Q3 2025"},{"label":"Channel Updates"}]},{"id":"HdqeV9yy3jEkaOiZjloh","title":"WhatsApp: Cloud vs On-Prem Parity","pathname":"/release-notes/release-notes-archive/2025-release-notes/q3-2025/channel-updates/whatsapp-cloud-vs-on-prem-parity","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 29 August 2024","breadcrumbs":[{"label":"2025 Release Notes"},{"label":"Q3 2025"},{"label":"Channel Updates"}]},{"id":"QptV1RR75lwihFqgrWPB","title":"Live Agent Chat","pathname":"/release-notes/release-notes-archive/2025-release-notes/q3-2025/live-agent-chat","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2025 Release Notes"},{"label":"Q3 2025"}]},{"id":"GNBIVEhLSUTV5rPTKMew","title":"Department filtering for Tickets","pathname":"/release-notes/release-notes-archive/2025-release-notes/q3-2025/live-agent-chat/department-filtering-for-tickets","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 30 July 2024","breadcrumbs":[{"label":"2025 Release Notes"},{"label":"Q3 2025"},{"label":"Live Agent Chat"}]},{"id":"hq8Z2J1kdylKvTE2ImBY","title":"Auto-responder updates","pathname":"/release-notes/release-notes-archive/2025-release-notes/q3-2025/live-agent-chat/auto-responder-updates","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 30 July 2024","breadcrumbs":[{"label":"2025 Release Notes"},{"label":"Q3 2025"},{"label":"Live Agent Chat"}]},{"id":"bZsfPXVT7zrdV80b01q5","title":"Ticket creation user journey outside of support hours","pathname":"/release-notes/release-notes-archive/2025-release-notes/q3-2025/live-agent-chat/ticket-creation-user-journey-outside-of-support-hours","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 30 July 2024","breadcrumbs":[{"label":"2025 Release Notes"},{"label":"Q3 2025"},{"label":"Live Agent Chat"}]},{"id":"OSX9m31KLxO1f0Wz1o82","title":"Self-Service Chatbot","pathname":"/release-notes/release-notes-archive/2025-release-notes/q3-2025/self-service-chatbot","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2025 Release Notes"},{"label":"Q3 2025"}]},{"id":"3iC4KAGW3asHnYTYvKda","title":"Session timeout event (Phase 2)","pathname":"/release-notes/release-notes-archive/2025-release-notes/q3-2025/self-service-chatbot/session-timeout-event-phase-2","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 23 July 2024","breadcrumbs":[{"label":"2025 Release Notes"},{"label":"Q3 2025"},{"label":"Self-Service Chatbot"}]},{"id":"bAofIGNjTbmtOhimA1Hp","title":"Split syntax","pathname":"/release-notes/release-notes-archive/2025-release-notes/q3-2025/self-service-chatbot/split-syntax","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 23 July 2024","breadcrumbs":[{"label":"2025 Release Notes"},{"label":"Q3 2025"},{"label":"Self-Service Chatbot"}]},{"id":"7PT3nBI7fv0WhphodOy1","title":"Node Search Enhancement (Find & Replace)","pathname":"/release-notes/release-notes-archive/2025-release-notes/q3-2025/self-service-chatbot/node-search-enhancement-find-and-replace","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 22 August 2024","breadcrumbs":[{"label":"2025 Release Notes"},{"label":"Q3 2025"},{"label":"Self-Service Chatbot"}]},{"id":"zXQg9IEHlfsCoCDioLe9","title":"Q2 2025","pathname":"/release-notes/release-notes-archive/2025-release-notes/q2-2025","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2025 Release Notes"}]},{"id":"ncHHIRNe42Dm5SgYwHpa","title":"Campaign Messaging","pathname":"/release-notes/release-notes-archive/2025-release-notes/q2-2025/campaign-messaging","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2025 Release Notes"},{"label":"Q2 2025"}]},{"id":"CHkGwbKOVX1UT7rumetq","title":"NEW: WhatsApp Campaign Manager","pathname":"/release-notes/release-notes-archive/2025-release-notes/q2-2025/campaign-messaging/new-whatsapp-campaign-manager","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2025 Release Notes"},{"label":"Q2 2025"},{"label":"Campaign Messaging"}]},{"id":"qIoPJbm4rM7OoTUY5RCV","title":"Support for dynamic URLs in WhatsApp","pathname":"/release-notes/release-notes-archive/2025-release-notes/q2-2025/campaign-messaging/support-for-dynamic-urls-in-whatsapp","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 9 July 2024","breadcrumbs":[{"label":"2025 Release Notes"},{"label":"Q2 2025"},{"label":"Campaign Messaging"}]},{"id":"w4cx9teB2xqnS1gc2M8t","title":"Other Enhancements & Improvements","pathname":"/release-notes/release-notes-archive/2025-release-notes/q2-2025/other-enhancements-and-improvements","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2025 Release Notes"},{"label":"Q2 2025"}]},{"id":"lFyCDpSASkyebGojUtVY","title":"Q1 2025","pathname":"/release-notes/release-notes-archive/2025-release-notes/q1-2025","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2025 Release Notes"}]},{"id":"8JESAxdsPgGm14G0EgFU","title":"Broadcast Messenger","pathname":"/release-notes/release-notes-archive/2025-release-notes/q1-2025/broadcast-messenger","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2025 Release Notes"},{"label":"Q1 2025"}]},{"id":"keljtZ3UcYCLpgoSKYUv","title":"Clickatell Portal Update","pathname":"/release-notes/release-notes-archive/2025-release-notes/q1-2025/clickatell-portal-update","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2025 Release Notes"},{"label":"Q1 2025"}]},{"id":"sZenRDk4GVs8PaUc02va","title":"Opt-Out Manager","pathname":"/release-notes/release-notes-archive/2025-release-notes/q1-2025/opt-out-manager","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2025 Release Notes"},{"label":"Q1 2025"}]},{"id":"LPnoTCQWJOwV2VwxiS1P","title":"Q4 2024","pathname":"/release-notes/release-notes-archive/2024-release-notes/q4-2024","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2024 Release Notes"}]},{"id":"VnRe784b1q0gzgXAhMVO","title":"New: Clickatell AI","pathname":"/release-notes/release-notes-archive/2024-release-notes/q4-2024/new-clickatell-ai","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 2024","breadcrumbs":[{"label":"2024 Release Notes"},{"label":"Q4 2024"}]},{"id":"YADJHP9Kqjo05OFCYmdx","title":"Channel Updates","pathname":"/release-notes/release-notes-archive/2024-release-notes/q4-2024/channel-updates","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2024 Release Notes"},{"label":"Q4 2024"}]},{"id":"tQsSGGy4n2cpZ2pmO3R6","title":"WhatsApp: Free service conversations","pathname":"/release-notes/release-notes-archive/2024-release-notes/q4-2024/channel-updates/whatsapp-free-service-conversations","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 1 November 2024","breadcrumbs":[{"label":"2024 Release Notes"},{"label":"Q4 2024"},{"label":"Channel Updates"}]},{"id":"inMYAvWb3r2BT6knUhcn","title":"WhatsApp: No support for HSM template format","pathname":"/release-notes/release-notes-archive/2024-release-notes/q4-2024/channel-updates/whatsapp-no-support-for-hsm-template-format","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 17 October 2024","breadcrumbs":[{"label":"2024 Release Notes"},{"label":"Q4 2024"},{"label":"Channel Updates"}]},{"id":"T58sKMJHyX7YQB91UBh3","title":"SMS: Changes in test message sending","pathname":"/release-notes/release-notes-archive/2024-release-notes/q4-2024/channel-updates/sms-changes-in-test-message-sending","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 17 October 2024","breadcrumbs":[{"label":"2024 Release Notes"},{"label":"Q4 2024"},{"label":"Channel Updates"}]},{"id":"AFLeiaLuUxjD5f6Myhwn","title":"Broadcast Messenger","pathname":"/release-notes/release-notes-archive/2024-release-notes/q4-2024/broadcast-messenger","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2024 Release Notes"},{"label":"Q4 2024"}]},{"id":"801m9mcM62bhD38Rs68P","title":"Onboarding for prepaid SMS clients & name change","pathname":"/release-notes/release-notes-archive/2024-release-notes/q4-2024/broadcast-messenger/onboarding-for-prepaid-sms-clients-and-name-change","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 17 October 2024","breadcrumbs":[{"label":"2024 Release Notes"},{"label":"Q4 2024"},{"label":"Broadcast Messenger"}]},{"id":"xNwFAYFk1bsqPBKUa1eo","title":"Data Sharing Service","pathname":"/release-notes/release-notes-archive/2024-release-notes/q4-2024/data-sharing-service","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2024 Release Notes"},{"label":"Q4 2024"}]},{"id":"HaFNr421k7YK3LtnBJ5d","title":"Enhanced templates & increased frequency","pathname":"/release-notes/release-notes-archive/2024-release-notes/q4-2024/data-sharing-service/enhanced-templates-and-increased-frequency","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 4 November 2024","breadcrumbs":[{"label":"2024 Release Notes"},{"label":"Q4 2024"},{"label":"Data Sharing Service"}]},{"id":"yjwOxBCIRO2slKHHWjcz","title":"Q3 2024","pathname":"/release-notes/release-notes-archive/2024-release-notes/q3-2024","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2024 Release Notes"}]},{"id":"0LVoRCjsOXQkkH51CfU0","title":"Channel Updates","pathname":"/release-notes/release-notes-archive/2024-release-notes/q3-2024/channel-updates","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2024 Release Notes"},{"label":"Q3 2024"}]},{"id":"iIjdUy1jwNZ2lKGVl8uD","title":"WhatsApp: Data Localization","pathname":"/release-notes/release-notes-archive/2024-release-notes/q3-2024/channel-updates/whatsapp-data-localization","siteSpaceId":"sitesp_x2Fcf","description":"Date released: 29 August 2024","breadcrumbs":[{"label":"2024 Release Notes"},{"label":"Q3 2024"},{"label":"Channel Updates"}]},{"id":"QY0M6wzhftWC0EvTGaia","title":"WhatsApp: Cloud vs On-Prem Parity","pathname":"/release-notes/release-notes-archive/2024-release-notes/q3-2024/channel-updates/whatsapp-cloud-vs-on-prem-parity","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 29 August 2024","breadcrumbs":[{"label":"2024 Release Notes"},{"label":"Q3 2024"},{"label":"Channel Updates"}]},{"id":"wButzVJYqFWjwcqpYPhJ","title":"Live Agent Chat","pathname":"/release-notes/release-notes-archive/2024-release-notes/q3-2024/live-agent-chat","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2024 Release Notes"},{"label":"Q3 2024"}]},{"id":"E5bvNtxXGyIMIdwcHUD2","title":"Department filtering for Tickets","pathname":"/release-notes/release-notes-archive/2024-release-notes/q3-2024/live-agent-chat/department-filtering-for-tickets","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 30 July 2024","breadcrumbs":[{"label":"2024 Release Notes"},{"label":"Q3 2024"},{"label":"Live Agent Chat"}]},{"id":"nnJEQ4YfEMCheb6LdH1w","title":"Auto-responder updates","pathname":"/release-notes/release-notes-archive/2024-release-notes/q3-2024/live-agent-chat/auto-responder-updates","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 30 July 2024","breadcrumbs":[{"label":"2024 Release Notes"},{"label":"Q3 2024"},{"label":"Live Agent Chat"}]},{"id":"1xX7usonTj0wfArHMmzM","title":"Ticket creation user journey outside of support hours","pathname":"/release-notes/release-notes-archive/2024-release-notes/q3-2024/live-agent-chat/ticket-creation-user-journey-outside-of-support-hours","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 30 July 2024","breadcrumbs":[{"label":"2024 Release Notes"},{"label":"Q3 2024"},{"label":"Live Agent Chat"}]},{"id":"MqkH7GQ0JeIZO8SWCoqv","title":"Self-Service Chatbot","pathname":"/release-notes/release-notes-archive/2024-release-notes/q3-2024/self-service-chatbot","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2024 Release Notes"},{"label":"Q3 2024"}]},{"id":"xcknQyj37iwlYGvj0r0d","title":"Session timeout event (Phase 2)","pathname":"/release-notes/release-notes-archive/2024-release-notes/q3-2024/self-service-chatbot/session-timeout-event-phase-2","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 23 July 2024","breadcrumbs":[{"label":"2024 Release Notes"},{"label":"Q3 2024"},{"label":"Self-Service Chatbot"}]},{"id":"oHjrkQyNt3WJNHI66XE3","title":"Split syntax","pathname":"/release-notes/release-notes-archive/2024-release-notes/q3-2024/self-service-chatbot/split-syntax","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 23 July 2024","breadcrumbs":[{"label":"2024 Release Notes"},{"label":"Q3 2024"},{"label":"Self-Service Chatbot"}]},{"id":"VNHGfUjC61Kl2DlfHHBb","title":"Node Search Enhancement (Find & Replace)","pathname":"/release-notes/release-notes-archive/2024-release-notes/q3-2024/self-service-chatbot/node-search-enhancement-find-and-replace","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 22 August 2024","breadcrumbs":[{"label":"2024 Release Notes"},{"label":"Q3 2024"},{"label":"Self-Service Chatbot"}]},{"id":"n5maKWnb50GOUwCt1x60","title":"Q2 2024","pathname":"/release-notes/release-notes-archive/2024-release-notes/q2-2024","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2024 Release Notes"}]},{"id":"JToEE3RriO5jdcPtWwEs","title":"Campaign Messaging","pathname":"/release-notes/release-notes-archive/2024-release-notes/q2-2024/campaign-messaging","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2024 Release Notes"},{"label":"Q2 2024"}]},{"id":"vU6jryDikUwyCAGL5zDx","title":"NEW: WhatsApp Campaign Manager","pathname":"/release-notes/release-notes-archive/2024-release-notes/q2-2024/campaign-messaging/new-whatsapp-campaign-manager","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2024 Release Notes"},{"label":"Q2 2024"},{"label":"Campaign Messaging"}]},{"id":"Ow2pPsmxrDrMAdkhZsOJ","title":"Support for dynamic URLs in WhatsApp","pathname":"/release-notes/release-notes-archive/2024-release-notes/q2-2024/campaign-messaging/support-for-dynamic-urls-in-whatsapp","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 9 July 2024","breadcrumbs":[{"label":"2024 Release Notes"},{"label":"Q2 2024"},{"label":"Campaign Messaging"}]},{"id":"blbhYx92QAOww0dZ4U73","title":"Other Enhancements & Improvements","pathname":"/release-notes/release-notes-archive/2024-release-notes/q2-2024/other-enhancements-and-improvements","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2024 Release Notes"},{"label":"Q2 2024"}]},{"id":"AVg4RtbjfB6mJuGNH9EV","title":"Q1 2024","pathname":"/release-notes/release-notes-archive/2024-release-notes/q1-2024","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2024 Release Notes"}]},{"id":"kCcnJvCqWAsBeztbeHjr","title":"Channel Updates","pathname":"/release-notes/release-notes-archive/2024-release-notes/q1-2024/channel-updates","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2024 Release Notes"},{"label":"Q1 2024"}]},{"id":"uIzFchdPjLy523DfI6Dt","title":"WhatsApp buttons & template enhancements","pathname":"/release-notes/release-notes-archive/2024-release-notes/q1-2024/channel-updates/whatsapp-buttons-and-template-enhancements","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 24 January 2024","breadcrumbs":[{"label":"2024 Release Notes"},{"label":"Q1 2024"},{"label":"Channel Updates"}]},{"id":"7ZV2ptffHTW2gRytuFHs","title":"Sending and requesting locations on WhatsApp","pathname":"/release-notes/release-notes-archive/2024-release-notes/q1-2024/channel-updates/sending-and-requesting-locations-on-whatsapp","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 15 February 2024","breadcrumbs":[{"label":"2024 Release Notes"},{"label":"Q1 2024"},{"label":"Channel Updates"}]},{"id":"4lGDS7zq36vB8zfEtRhj","title":"WhatsApp text formatting","pathname":"/release-notes/release-notes-archive/2024-release-notes/q1-2024/channel-updates/whatsapp-text-formatting","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2024 Release Notes"},{"label":"Q1 2024"},{"label":"Channel Updates"}]},{"id":"8Cyv56rdMHVHwkuhwGBk","title":"WhatsApp conversational components: Icebreakers and Commands","pathname":"/release-notes/release-notes-archive/2024-release-notes/q1-2024/channel-updates/whatsapp-conversational-components-icebreakers-and-commands","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 8 March 2024","breadcrumbs":[{"label":"2024 Release Notes"},{"label":"Q1 2024"},{"label":"Channel Updates"}]},{"id":"K1Ap28kcXXUfeUrQeWSx","title":"Self-Service Chatbot","pathname":"/release-notes/release-notes-archive/2024-release-notes/q1-2024/self-service-chatbot","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2024 Release Notes"},{"label":"Q1 2024"}]},{"id":"Z3EGViZXIm9DfalBEI6P","title":"Support for location templates and location request messages","pathname":"/release-notes/release-notes-archive/2024-release-notes/q1-2024/self-service-chatbot/support-for-location-templates-and-location-request-messages","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 15 February 2024","breadcrumbs":[{"label":"2024 Release Notes"},{"label":"Q1 2024"},{"label":"Self-Service Chatbot"}]},{"id":"wXtipEC1ufeqkzxV4RJp","title":"Support for WhatsApp buttons & template enhancements","pathname":"/release-notes/release-notes-archive/2024-release-notes/q1-2024/self-service-chatbot/support-for-whatsapp-buttons-and-template-enhancements","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 14 March 2024","breadcrumbs":[{"label":"2024 Release Notes"},{"label":"Q1 2024"},{"label":"Self-Service Chatbot"}]},{"id":"luPOHXOc1t8KITx4n6vJ","title":"Session timeout event (Phase 1)","pathname":"/release-notes/release-notes-archive/2024-release-notes/q1-2024/self-service-chatbot/session-timeout-event-phase-1","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 14 March 2024","breadcrumbs":[{"label":"2024 Release Notes"},{"label":"Q1 2024"},{"label":"Self-Service Chatbot"}]},{"id":"bMjyrQ3Urjwuo8xuHWOZ","title":"Other Enhancements & Improvements","pathname":"/release-notes/release-notes-archive/2024-release-notes/q1-2024/other-enhancements-and-improvements","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2024 Release Notes"},{"label":"Q1 2024"}]},{"id":"w3ba08gH4DP3VbtXUPWm","title":"Q4 2023","pathname":"/release-notes/release-notes-archive/2023-release-notes/q4-2023","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2023 Release Notes"}]},{"id":"xyGU46rqN0Xir0IOH2Xb","title":"New: WhatsApp Templates 2.0","pathname":"/release-notes/release-notes-archive/2023-release-notes/q4-2023/new-whatsapp-templates-2.0","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 20 October 2023","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q4 2023"}]},{"id":"rLcQNiAIHWupLkNIJYtJ","title":"Automated Messaging","pathname":"/release-notes/release-notes-archive/2023-release-notes/q4-2023/automated-messaging","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q4 2023"}]},{"id":"zAhSuTMSsncIQFFDK7bf","title":"Business-Triggered Messages","pathname":"/release-notes/release-notes-archive/2023-release-notes/q4-2023/automated-messaging/business-triggered-messages","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 15 November 2023","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q4 2023"},{"label":"Automated Messaging"}]},{"id":"hXqMPXmF6Dz2sbEbZdu9","title":"New Send Template Node","pathname":"/release-notes/release-notes-archive/2023-release-notes/q4-2023/automated-messaging/new-send-template-node","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 15 November 2023","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q4 2023"},{"label":"Automated Messaging"}]},{"id":"TtNl3USAr3d3XmWGDtGc","title":"Payments in Messaging","pathname":"/release-notes/release-notes-archive/2023-release-notes/q4-2023/payments-in-messaging","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q4 2023"}]},{"id":"7ped9rIQS8GlDKdu579F","title":"Chat 2 Pay 3.2.0","pathname":"/release-notes/release-notes-archive/2023-release-notes/q4-2023/payments-in-messaging/chat-2-pay-3.2.0","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 23 October 2023","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q4 2023"},{"label":"Payments in Messaging"}]},{"id":"PJC3b58YEn3W7zBbw3zq","title":"Channel Updates","pathname":"/release-notes/release-notes-archive/2023-release-notes/q4-2023/channel-updates","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q4 2023"}]},{"id":"55vDZt2dgBJ1MNUoTtmd","title":"Channels Report Update","pathname":"/release-notes/release-notes-archive/2023-release-notes/q4-2023/channel-updates/channels-report-update","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q4 2023"},{"label":"Channel Updates"}]},{"id":"FdBfhisk1CMpiGKUtcr7","title":"WhatsApp Quality Rating & Messaging Limits","pathname":"/release-notes/release-notes-archive/2023-release-notes/q4-2023/channel-updates/whatsapp-quality-rating-and-messaging-limits","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q4 2023"},{"label":"Channel Updates"}]},{"id":"xqso7FHfhVGpuXZdCp2y","title":"Clickatell Portal Updates","pathname":"/release-notes/release-notes-archive/2023-release-notes/q4-2023/clickatell-portal-updates","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 15 November 2023","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q4 2023"}]},{"id":"N4a33yEamqRE47OaNJZU","title":"Other Enhancements & Improvements","pathname":"/release-notes/release-notes-archive/2023-release-notes/q4-2023/other-enhancements-and-improvements","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q4 2023"}]},{"id":"tBLzQdx7nnlVBBDk71zr","title":"Q3 2023","pathname":"/release-notes/release-notes-archive/2023-release-notes/q3-2023","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2023 Release Notes"}]},{"id":"Znnxi7H8WnPQypCqcRJB","title":"New: Support for 3rd-party integrations in Chat Desk","pathname":"/release-notes/release-notes-archive/2023-release-notes/q3-2023/new-support-for-3rd-party-integrations-in-chat-desk","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q3 2023"}]},{"id":"R2Wq49E4CBOnzZacv55c","title":"Automated Messaging","pathname":"/release-notes/release-notes-archive/2023-release-notes/q3-2023/automated-messaging","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q3 2023"}]},{"id":"5Od0iFfmjdbcBF4i9BAa","title":"Default flow for invalid input","pathname":"/release-notes/release-notes-archive/2023-release-notes/q3-2023/automated-messaging/default-flow-for-invalid-input","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 18 September 2023","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q3 2023"},{"label":"Automated Messaging"}]},{"id":"tOMjQsEAwOUV0CoJwm2h","title":"Dynamic List node enhancements","pathname":"/release-notes/release-notes-archive/2023-release-notes/q3-2023/automated-messaging/dynamic-list-node-enhancements","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 3 August 2023","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q3 2023"},{"label":"Automated Messaging"}]},{"id":"oddqzFTEkBvmp0uNRwEH","title":"New & enhanced nodes","pathname":"/release-notes/release-notes-archive/2023-release-notes/q3-2023/automated-messaging/new-and-enhanced-nodes","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 13 July 2023","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q3 2023"},{"label":"Automated Messaging"}]},{"id":"Zn5ig6G7dzv5Mgv3MPYs","title":"Other Enhancements & Improvements","pathname":"/release-notes/release-notes-archive/2023-release-notes/q3-2023/other-enhancements-and-improvements","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q3 2023"}]},{"id":"Udn4m9KBXunUQw35zIVL","title":"13 September 2023","pathname":"/release-notes/release-notes-archive/2023-release-notes/q3-2023/other-enhancements-and-improvements/13-september-2023","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q3 2023"},{"label":"Other Enhancements & Improvements"}]},{"id":"1tX0JVig68Tpw7nM20GC","title":"27 July 2023","pathname":"/release-notes/release-notes-archive/2023-release-notes/q3-2023/other-enhancements-and-improvements/27-july-2023","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q3 2023"},{"label":"Other Enhancements & Improvements"}]},{"id":"W5g7frc33ERzzOXgEpgJ","title":"Q2 2023","pathname":"/release-notes/release-notes-archive/2023-release-notes/q2-2023","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2023 Release Notes"}]},{"id":"bDdDpnYvotwDYkWfOVut","title":"New: In-Channel Payments & Improved Checkout Experience","pathname":"/release-notes/release-notes-archive/2023-release-notes/q2-2023/new-in-channel-payments-and-improved-checkout-experience","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q2 2023"}]},{"id":"vQfIgL74BYZFnETsa7fm","title":"Automated Messaging","pathname":"/release-notes/release-notes-archive/2023-release-notes/q2-2023/automated-messaging","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q2 2023"}]},{"id":"UmMZUKW334VjznzDeubZ","title":"New Analytics Settings","pathname":"/release-notes/release-notes-archive/2023-release-notes/q2-2023/automated-messaging/new-analytics-settings","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q2 2023"},{"label":"Automated Messaging"}]},{"id":"nPXz9ZjJbdp9sq6FoU4n","title":"WhatsApp Supported Features","pathname":"/release-notes/release-notes-archive/2023-release-notes/q2-2023/automated-messaging/whatsapp-supported-features","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q2 2023"},{"label":"Automated Messaging"}]},{"id":"ojwMYTrfjBo3Jn8Kit1H","title":"Live Agent Messaging","pathname":"/release-notes/release-notes-archive/2023-release-notes/q2-2023/live-agent-messaging","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q2 2023"}]},{"id":"XvUph33EInDW6nt4AoTN","title":"Support for Media Templates","pathname":"/release-notes/release-notes-archive/2023-release-notes/q2-2023/live-agent-messaging/support-for-media-templates","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 13 April 2023","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q2 2023"},{"label":"Live Agent Messaging"}]},{"id":"ktWRiMGEdTn87tqlf3uY","title":"Channel Updates","pathname":"/release-notes/release-notes-archive/2023-release-notes/q2-2023/channel-updates","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q2 2023"}]},{"id":"XPMonk2YvyoSfbFRmzUk","title":"Updated WhatsApp Message Template Categories & Pricing","pathname":"/release-notes/release-notes-archive/2023-release-notes/q2-2023/channel-updates/updated-whatsapp-message-template-categories-and-pricing","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 17 April 2023","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q2 2023"},{"label":"Channel Updates"}]},{"id":"Pe7Mdap4JVTERZEcOVFO","title":"New Marketing Opt-Out Button","pathname":"/release-notes/release-notes-archive/2023-release-notes/q2-2023/channel-updates/new-marketing-opt-out-button","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q2 2023"},{"label":"Channel Updates"}]},{"id":"38UANCwvNNmXHIsSnAD8","title":"Other Enhancements & Improvements","pathname":"/release-notes/release-notes-archive/2023-release-notes/q2-2023/other-enhancements-and-improvements","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q2 2023"}]},{"id":"EO9LJNw3JXOlwL7EZUOo","title":"SAML & Social Login","pathname":"/release-notes/release-notes-archive/2023-release-notes/q2-2023/other-enhancements-and-improvements/saml-and-social-login","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q2 2023"},{"label":"Other Enhancements & Improvements"}]},{"id":"GIakbhNQVzXsEX9ZGFQw","title":"Authentication Portal Enhancements","pathname":"/release-notes/release-notes-archive/2023-release-notes/q2-2023/other-enhancements-and-improvements/authentication-portal-enhancements","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q2 2023"},{"label":"Other Enhancements & Improvements"}]},{"id":"yRqkYPJjpsdMBWxIgvHz","title":"Enhancements & Bugs","pathname":"/release-notes/release-notes-archive/2023-release-notes/q2-2023/other-enhancements-and-improvements/enhancements-and-bugs","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q2 2023"},{"label":"Other Enhancements & Improvements"}]},{"id":"s8guUpxiEG7m5GNKjeeC","title":"Q1 2023","pathname":"/release-notes/release-notes-archive/2023-release-notes/q1-2023","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2023 Release Notes"}]},{"id":"NBwZXhu6qvE9yZGr3HKU","title":"NEW: Integrations feature","pathname":"/release-notes/release-notes-archive/2023-release-notes/q1-2023/new-integrations-feature","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 22 March 2023","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q1 2023"}]},{"id":"TuiOiRo1LAXHFAcm1PcN","title":"Automated Messaging","pathname":"/release-notes/release-notes-archive/2023-release-notes/q1-2023/automated-messaging","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q1 2023"}]},{"id":"7T2n9YafPbFs1poN67mc","title":"New workflow nodes","pathname":"/release-notes/release-notes-archive/2023-release-notes/q1-2023/automated-messaging/new-workflow-nodes","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 8 March 2023","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q1 2023"},{"label":"Automated Messaging"}]},{"id":"aIiSs0Tz0QOeY8KcRk7p","title":"Custom Button Text (WhatsApp)","pathname":"/release-notes/release-notes-archive/2023-release-notes/q1-2023/automated-messaging/custom-button-text-whatsapp","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 10 Feb 2023","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q1 2023"},{"label":"Automated Messaging"}]},{"id":"tNx6WHh4VRJZBUeaa45w","title":"Live Agent Messaging","pathname":"/release-notes/release-notes-archive/2023-release-notes/q1-2023/live-agent-messaging","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q1 2023"}]},{"id":"Vtv1xyifVXy3In2hCDyS","title":"Canned Replies","pathname":"/release-notes/release-notes-archive/2023-release-notes/q1-2023/live-agent-messaging/canned-replies","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 16 February 2023","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q1 2023"},{"label":"Live Agent Messaging"}]},{"id":"w23IlMuk1wsyYzZP8fzH","title":"New Chat Desk Reports in Clickatell Portal","pathname":"/release-notes/release-notes-archive/2023-release-notes/q1-2023/live-agent-messaging/new-chat-desk-reports-in-clickatell-portal","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 9 January 2023","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q1 2023"},{"label":"Live Agent Messaging"}]},{"id":"dJP13cm7BdNuKTQJtpgQ","title":"Channel Updates","pathname":"/release-notes/release-notes-archive/2023-release-notes/q1-2023/channel-updates","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q1 2023"}]},{"id":"9pTeWDAhvW0RczZR3io5","title":"WhatsApp Cloud-Hosted API","pathname":"/release-notes/release-notes-archive/2023-release-notes/q1-2023/channel-updates/whatsapp-cloud-hosted-api","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 31 March 2023","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q1 2023"},{"label":"Channel Updates"}]},{"id":"dQ0hGRWblQcvhtPYCSlp","title":"WhatsApp Commerce Feature","pathname":"/release-notes/release-notes-archive/2023-release-notes/q1-2023/channel-updates/whatsapp-commerce-feature","siteSpaceId":"sitesp_x2Fcf","description":"","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q1 2023"},{"label":"Channel Updates"}]},{"id":"lpWrSAWZHFbEBcDxpCpA","title":"Other Enhancements & Improvements","pathname":"/release-notes/release-notes-archive/2023-release-notes/q1-2023/other-enhancements-and-improvements","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 23 January 2023 & 16 February 2023","breadcrumbs":[{"label":"2023 Release Notes"},{"label":"Q1 2023"}]},{"id":"G6sBNxvC0gBqgTEWrwWD","title":"Q4 2022","pathname":"/release-notes/release-notes-archive/2022-release-notes/q4-2022","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2022 Release Notes"}]},{"id":"0U9RH5jLFjmWg4iuPQaW","title":"Automated Messaging","pathname":"/release-notes/release-notes-archive/2022-release-notes/q4-2022/automated-messaging","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q4 2022"}]},{"id":"dyqKWh5svH7hXU3M8l1D","title":"Previewer enhancements & HTTP Call node name change","pathname":"/release-notes/release-notes-archive/2022-release-notes/q4-2022/automated-messaging/previewer-enhancements-and-http-call-node-name-change","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 7 December 2022","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q4 2022"},{"label":"Automated Messaging"}]},{"id":"0e6yqA7zZCb2PmlXbTsk","title":"Chat Desk node & Routing screen enhancements","pathname":"/release-notes/release-notes-archive/2022-release-notes/q4-2022/automated-messaging/chat-desk-node-and-routing-screen-enhancements","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 5 October 2022","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q4 2022"},{"label":"Automated Messaging"}]},{"id":"PJeSaLT3eoX9Clp5krUb","title":"Live Agent Messaging","pathname":"/release-notes/release-notes-archive/2022-release-notes/q4-2022/live-agent-messaging","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q4 2022"}]},{"id":"bRFemc9KvHtcPXjP2dh5","title":"Authentication Extension in Chat Desk","pathname":"/release-notes/release-notes-archive/2022-release-notes/q4-2022/live-agent-messaging/authentication-extension-in-chat-desk","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 8 December 2022","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q4 2022"},{"label":"Live Agent Messaging"}]},{"id":"R9QzHH0dbMrypgCbCiup","title":"Ticketing Enhancements","pathname":"/release-notes/release-notes-archive/2022-release-notes/q4-2022/live-agent-messaging/ticketing-enhancements","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 8 December 2022","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q4 2022"},{"label":"Live Agent Messaging"}]},{"id":"YSY7huZnHQYSluQxA47D","title":"Channel Updates","pathname":"/release-notes/release-notes-archive/2022-release-notes/q4-2022/channel-updates","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q4 2022"}]},{"id":"3yMAnOJIMBY14dwAaLEF","title":"SMS Long Number Management & WhatsApp pre-approved templates","pathname":"/release-notes/release-notes-archive/2022-release-notes/q4-2022/channel-updates/sms-long-number-management-and-whatsapp-pre-approved-templates","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 9 November 2022","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q4 2022"},{"label":"Channel Updates"}]},{"id":"3r4BVKkWJWZF9M3F6kFK","title":"Other Enhancements & Improvements","pathname":"/release-notes/release-notes-archive/2022-release-notes/q4-2022/other-enhancements-and-improvements","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q4 2022"}]},{"id":"xZtsxuuuO7gVDK09iXdF","title":"Onboarding & subscription renewal enhancements","pathname":"/release-notes/release-notes-archive/2022-release-notes/q4-2022/other-enhancements-and-improvements/onboarding-and-subscription-renewal-enhancements","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 9 November 2022","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q4 2022"},{"label":"Other Enhancements & Improvements"}]},{"id":"XHohMgE8HasN884OOqXZ","title":"Q3 2022","pathname":"/release-notes/release-notes-archive/2022-release-notes/q3-2022","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2022 Release Notes"}]},{"id":"naRr2oH8dJTlCZ0XhFSj","title":"New: Embedded Client Authentication","pathname":"/release-notes/release-notes-archive/2022-release-notes/q3-2022/new-embedded-client-authentication","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 4 August 2022","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q3 2022"}]},{"id":"tBRn1okIoHsrSsLe7VWo","title":"Automated Messaging","pathname":"/release-notes/release-notes-archive/2022-release-notes/q3-2022/automated-messaging","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q3 2022"}]},{"id":"OpaSCQ4BTjIkXJwpE18X","title":"Channel display types & Chat 2 Pay node enhancement","pathname":"/release-notes/release-notes-archive/2022-release-notes/q3-2022/automated-messaging/channel-display-types-and-chat-2-pay-node-enhancement","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 26 August 2022","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q3 2022"},{"label":"Automated Messaging"}]},{"id":"JhCMHkkUVoKrNGKAnasq","title":"Live Agent Messaging","pathname":"/release-notes/release-notes-archive/2022-release-notes/q3-2022/live-agent-messaging","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q3 2022"}]},{"id":"v8W1HX8Soh92Iu8yCJ4U","title":"Standardize CSAT ratings & WhatsApp Read Receipts","pathname":"/release-notes/release-notes-archive/2022-release-notes/q3-2022/live-agent-messaging/standardize-csat-ratings-and-whatsapp-read-receipts","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 8 September 2022","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q3 2022"},{"label":"Live Agent Messaging"}]},{"id":"E6pvcIyg9UHVYEjj5P9F","title":"Extensions Redesign","pathname":"/release-notes/release-notes-archive/2022-release-notes/q3-2022/live-agent-messaging/extensions-redesign","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 15 August 2022","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q3 2022"},{"label":"Live Agent Messaging"}]},{"id":"PvahtsF0LgOu8FoOzzmw","title":"Channel Updates","pathname":"/release-notes/release-notes-archive/2022-release-notes/q3-2022/channel-updates","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q3 2022"}]},{"id":"TXSmYFh9uOfJo4Xle4Sd","title":"WhatsApp subscription bundle usage indicator","pathname":"/release-notes/release-notes-archive/2022-release-notes/q3-2022/channel-updates/whatsapp-subscription-bundle-usage-indicator","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 4 August 2022","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q3 2022"},{"label":"Channel Updates"}]},{"id":"Ig0dmpxQopyzG3aQF8Et","title":"Other Enhancements & Improvements","pathname":"/release-notes/release-notes-archive/2022-release-notes/q3-2022/other-enhancements-and-improvements","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q3 2022"}]},{"id":"06eIfU6jZJbUINmgHoGi","title":"Communication preferences & notification banners","pathname":"/release-notes/release-notes-archive/2022-release-notes/q3-2022/other-enhancements-and-improvements/communication-preferences-and-notification-banners","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 4 August 2022","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q3 2022"},{"label":"Other Enhancements & Improvements"}]},{"id":"qgsxiQ894qqQLbV6D0W2","title":"Q2 2022","pathname":"/release-notes/release-notes-archive/2022-release-notes/q2-2022","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2022 Release Notes"}]},{"id":"NztqybYreWDSBAHy0IGX","title":"Automated Messaging","pathname":"/release-notes/release-notes-archive/2022-release-notes/q2-2022/automated-messaging","siteSpaceId":"sitesp_x2Fcf","description":"","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q2 2022"}]},{"id":"03WzZC0DnIAWCt3RkXdG","title":"OAuth node & Previewer enhancements","pathname":"/release-notes/release-notes-archive/2022-release-notes/q2-2022/automated-messaging/oauth-node-and-previewer-enhancements","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 30 June 2022","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q2 2022"},{"label":"Automated Messaging"}]},{"id":"bWDtfBnJOm79nmPpS0et","title":"1-Click Deploy Process (Phase 1)","pathname":"/release-notes/release-notes-archive/2022-release-notes/q2-2022/automated-messaging/1-click-deploy-process-phase-1","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 30 June 2022","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q2 2022"},{"label":"Automated Messaging"}]},{"id":"6a7hR12vO2KipvtMQg68","title":"Assets Library","pathname":"/release-notes/release-notes-archive/2022-release-notes/q2-2022/automated-messaging/assets-library","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 20 May 2022","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q2 2022"},{"label":"Automated Messaging"}]},{"id":"uMEFwmv29zZ6gRU3XmtW","title":"API Integration screen enhancement","pathname":"/release-notes/release-notes-archive/2022-release-notes/q2-2022/automated-messaging/api-integration-screen-enhancement","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 20 May 2022","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q2 2022"},{"label":"Automated Messaging"}]},{"id":"sQwnEMZQnKWJF2BKMv2U","title":"Live Agent Messaging","pathname":"/release-notes/release-notes-archive/2022-release-notes/q2-2022/live-agent-messaging","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q2 2022"}]},{"id":"KFCUZgbacZWVdSNxWGvq","title":"SMS support on Chat Desk","pathname":"/release-notes/release-notes-archive/2022-release-notes/q2-2022/live-agent-messaging/sms-support-on-chat-desk","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 29 June 2022","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q2 2022"},{"label":"Live Agent Messaging"}]},{"id":"VLoy3ouWKAdKn9HT8R63","title":"Payments","pathname":"/release-notes/release-notes-archive/2022-release-notes/q2-2022/payments","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q2 2022"}]},{"id":"88n5X6Qd2RzrkTBzRc1A","title":"Chat 2 Pay enhancements","pathname":"/release-notes/release-notes-archive/2022-release-notes/q2-2022/payments/chat-2-pay-enhancements","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 29 June 2022","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q2 2022"},{"label":"Payments"}]},{"id":"E7icbGvN4ijjPMuFz4ch","title":"Channel Updates","pathname":"/release-notes/release-notes-archive/2022-release-notes/q2-2022/channel-updates","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q2 2022"}]},{"id":"b16yDgCUKtTs5vVMS45j","title":"New WhatsApp sign-up process","pathname":"/release-notes/release-notes-archive/2022-release-notes/q2-2022/channel-updates/new-whatsapp-sign-up-process","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 29 June 2022","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q2 2022"},{"label":"Channel Updates"}]},{"id":"Fk29DTqRSWt7Va11U9sY","title":"Other Enhancements & Improvements","pathname":"/release-notes/release-notes-archive/2022-release-notes/q2-2022/other-enhancements-and-improvements","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q2 2022"}]},{"id":"vxlrmfMESo2P0JmvnAFy","title":"Billing information & closing accounts","pathname":"/release-notes/release-notes-archive/2022-release-notes/q2-2022/other-enhancements-and-improvements/billing-information-and-closing-accounts","siteSpaceId":"sitesp_x2Fcf","description":"Release date: May-June 2022","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q2 2022"},{"label":"Other Enhancements & Improvements"}]},{"id":"atjRsI0skZ0sNpogWucG","title":"Q1 2022","pathname":"/release-notes/release-notes-archive/2022-release-notes/q1-2022","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2022 Release Notes"}]},{"id":"BwDReVii3MrsIvWwObck","title":"Automated Messaging","pathname":"/release-notes/release-notes-archive/2022-release-notes/q1-2022/automated-messaging","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q1 2022"}]},{"id":"259YmiduA3qkXgL6SEjU","title":"WhatsApp Interactive Messages","pathname":"/release-notes/release-notes-archive/2022-release-notes/q1-2022/automated-messaging/whatsapp-interactive-messages","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 25 March 2022","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q1 2022"},{"label":"Automated Messaging"}]},{"id":"1Q9hlrlXzF8y7DqAWTbg","title":"User Experience Enhancements","pathname":"/release-notes/release-notes-archive/2022-release-notes/q1-2022/automated-messaging/user-experience-enhancements","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 25 March 2022","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q1 2022"},{"label":"Automated Messaging"}]},{"id":"A0Hbr4cdbjYivGCIGXUG","title":"Live Agent Messaging","pathname":"/release-notes/release-notes-archive/2022-release-notes/q1-2022/live-agent-messaging","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q1 2022"}]},{"id":"eFBgdxPa6cJVLtz39CcS","title":"Performance improvements","pathname":"/release-notes/release-notes-archive/2022-release-notes/q1-2022/live-agent-messaging/performance-improvements","siteSpaceId":"sitesp_x2Fcf","description":"Release date: March 2022","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q1 2022"},{"label":"Live Agent Messaging"}]},{"id":"pb7gemTllsGeEzTOb32H","title":"Channel Updates","pathname":"/release-notes/release-notes-archive/2022-release-notes/q1-2022/channel-updates","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q1 2022"}]},{"id":"SIv4cIqba6cXSUT7KeMo","title":"SMS Stop List Report","pathname":"/release-notes/release-notes-archive/2022-release-notes/q1-2022/channel-updates/sms-stop-list-report","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 31 March 2022","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q1 2022"},{"label":"Channel Updates"}]},{"id":"eRJ0mYaSWrqLae0HwnTZ","title":"WhatsApp conversation-based pricing and reporting updates","pathname":"/release-notes/release-notes-archive/2022-release-notes/q1-2022/channel-updates/whatsapp-conversation-based-pricing-and-reporting-updates","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 31 March 2022","breadcrumbs":[{"label":"2022 Release Notes"},{"label":"Q1 2022"},{"label":"Channel Updates"}]},{"id":"7quK7imiQOgutrmKqzip","title":"Q4 2021","pathname":"/release-notes/release-notes-archive/2021-release-notes/q4-2021","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2021 Release Notes"}]},{"id":"xf9XfxdSBqoqNNojJGh1","title":"New: Chat Flow and Chat Desk reports","pathname":"/release-notes/release-notes-archive/2021-release-notes/q4-2021/new-chat-flow-and-chat-desk-reports","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 5 November 2021","breadcrumbs":[{"label":"2021 Release Notes"},{"label":"Q4 2021"}]},{"id":"PuAMHvv6z9qviGDbr3d9","title":"Automated Messaging","pathname":"/release-notes/release-notes-archive/2021-release-notes/q4-2021/automated-messaging","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2021 Release Notes"},{"label":"Q4 2021"}]},{"id":"tPhL86DQXaz5ajk5RWRJ","title":"Emulator (Previewer) enhancements","pathname":"/release-notes/release-notes-archive/2021-release-notes/q4-2021/automated-messaging/emulator-previewer-enhancements","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 18 November 20","breadcrumbs":[{"label":"2021 Release Notes"},{"label":"Q4 2021"},{"label":"Automated Messaging"}]},{"id":"3sJtAucrjOnj5iH6TH89","title":"Channel Updates","pathname":"/release-notes/release-notes-archive/2021-release-notes/q4-2021/channel-updates","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2021 Release Notes"},{"label":"Q4 2021"}]},{"id":"3osYaaM3kuyr82xVlDg5","title":"Channels report update","pathname":"/release-notes/release-notes-archive/2021-release-notes/q4-2021/channel-updates/channels-report-update","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2021 Release Notes"},{"label":"Q4 2021"},{"label":"Channel Updates"}]},{"id":"VOxDrDKa47P5pxbJ16nj","title":"SMS","pathname":"/release-notes/release-notes-archive/2021-release-notes/q4-2021/channel-updates/sms","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2021 Release Notes"},{"label":"Q4 2021"},{"label":"Channel Updates"}]},{"id":"Yi3Jd81MF9379QwU2DPI","title":"10 DLC Brand Resubmission","pathname":"/release-notes/release-notes-archive/2021-release-notes/q4-2021/channel-updates/sms/10-dlc-brand-resubmission","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 9 December 2021","breadcrumbs":[{"label":"2021 Release Notes"},{"label":"Q4 2021"},{"label":"Channel Updates"},{"label":"SMS"}]},{"id":"pkzgQmhs1TtI37gYzrRt","title":"10 DLC registration process updates","pathname":"/release-notes/release-notes-archive/2021-release-notes/q4-2021/channel-updates/sms/10-dlc-registration-process-updates","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 13 October 2021","breadcrumbs":[{"label":"2021 Release Notes"},{"label":"Q4 2021"},{"label":"Channel Updates"},{"label":"SMS"}]},{"id":"AIiLjAy1NCR1ORAu2ilx","title":"WhatsApp","pathname":"/release-notes/release-notes-archive/2021-release-notes/q4-2021/channel-updates/whatsapp","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2021 Release Notes"},{"label":"Q4 2021"},{"label":"Channel Updates"}]},{"id":"6pJipWTRmA0uCXyQTYGD","title":"WhatsApp template sample messages","pathname":"/release-notes/release-notes-archive/2021-release-notes/q4-2021/channel-updates/whatsapp/whatsapp-template-sample-messages","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 9 December 2021","breadcrumbs":[{"label":"2021 Release Notes"},{"label":"Q4 2021"},{"label":"Channel Updates"},{"label":"WhatsApp"}]},{"id":"nETFfBQUhqTC0wMICfLW","title":"WhatsApp application form & notifications enhancements","pathname":"/release-notes/release-notes-archive/2021-release-notes/q4-2021/channel-updates/whatsapp/whatsapp-application-form-and-notifications-enhancements","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 9 December 2021","breadcrumbs":[{"label":"2021 Release Notes"},{"label":"Q4 2021"},{"label":"Channel Updates"},{"label":"WhatsApp"}]},{"id":"fXykcOCScN1OMUM9Qjeu","title":"WhatsApp Message Templates for Chat 2 Pay Extension","pathname":"/release-notes/release-notes-archive/2021-release-notes/q4-2021/channel-updates/whatsapp/whatsapp-message-templates-for-chat-2-pay-extension","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 5 November 2021","breadcrumbs":[{"label":"2021 Release Notes"},{"label":"Q4 2021"},{"label":"Channel Updates"},{"label":"WhatsApp"}]},{"id":"EFnRudJQq7zT2mTtce6d","title":"Q3 2021","pathname":"/release-notes/release-notes-archive/2021-release-notes/q3-2021","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2021 Release Notes"}]},{"id":"rwU3bqkgZ9slyIlGY7Y8","title":"New: Chat 2 Pay","pathname":"/release-notes/release-notes-archive/2021-release-notes/q3-2021/new-chat-2-pay","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 19 August 2021","breadcrumbs":[{"label":"2021 Release Notes"},{"label":"Q3 2021"}]},{"id":"tUeq1haEfXZIA1kkuLI1","title":"New: 10DLC SMS Regulations","pathname":"/release-notes/release-notes-archive/2021-release-notes/q3-2021/new-10dlc-sms-regulations","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 26 July 2021","breadcrumbs":[{"label":"2021 Release Notes"},{"label":"Q3 2021"}]},{"id":"jHtI8HMng5HjyK8yJO2l","title":"Automated Messaging","pathname":"/release-notes/release-notes-archive/2021-release-notes/q3-2021/automated-messaging","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2021 Release Notes"},{"label":"Q3 2021"}]},{"id":"jGysjjOyl2SO8twZGNzn","title":"Recycle bin redesign, Media and Text Display node enhancements","pathname":"/release-notes/release-notes-archive/2021-release-notes/q3-2021/automated-messaging/recycle-bin-redesign-media-and-text-display-node-enhancements","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 27 September 2021","breadcrumbs":[{"label":"2021 Release Notes"},{"label":"Q3 2021"},{"label":"Automated Messaging"}]},{"id":"sHlHV3alwilCoB7CJoJJ","title":"Location Sharing node & Media node enhancements","pathname":"/release-notes/release-notes-archive/2021-release-notes/q3-2021/automated-messaging/location-sharing-node-and-media-node-enhancements","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 27 August 2021","breadcrumbs":[{"label":"2021 Release Notes"},{"label":"Q3 2021"},{"label":"Automated Messaging"}]},{"id":"3W8DozKoUkxrCAFpgQSx","title":"Deleting flows & reordering options","pathname":"/release-notes/release-notes-archive/2021-release-notes/q3-2021/automated-messaging/deleting-flows-and-reordering-options","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 15 July 2021","breadcrumbs":[{"label":"2021 Release Notes"},{"label":"Q3 2021"},{"label":"Automated Messaging"}]},{"id":"2n94LNWKYRyC7Y0mBwDE","title":"Q2 2021","pathname":"/release-notes/release-notes-archive/2021-release-notes/q2-2021","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2021 Release Notes"}]},{"id":"7wjry29JU8cSf1tidKD7","title":"New: Reporting & Analytics for Transact","pathname":"/release-notes/release-notes-archive/2021-release-notes/q2-2021/new-reporting-and-analytics-for-transact","siteSpaceId":"sitesp_x2Fcf","description":"Release date 14 June 2021","breadcrumbs":[{"label":"2021 Release Notes"},{"label":"Q2 2021"}]},{"id":"SEdfyMGQox7r4Yf3IgFA","title":"Live Agent Messaging","pathname":"/release-notes/release-notes-archive/2021-release-notes/q2-2021/live-agent-messaging","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2021 Release Notes"},{"label":"Q2 2021"}]},{"id":"N8l2pcTzQFtbWyqakiGm","title":"Pending Chats Feature","pathname":"/release-notes/release-notes-archive/2021-release-notes/q2-2021/live-agent-messaging/pending-chats-feature","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 17 June 2021","breadcrumbs":[{"label":"2021 Release Notes"},{"label":"Q2 2021"},{"label":"Live Agent Messaging"}]},{"id":"2O0h7b9f5wq3yAVcCBiG","title":"Department filtering, chat sorting, and CSAT support for WhatsApp","pathname":"/release-notes/release-notes-archive/2021-release-notes/q2-2021/live-agent-messaging/department-filtering-chat-sorting-and-csat-support-for-whatsapp","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 5 May 2021","breadcrumbs":[{"label":"2021 Release Notes"},{"label":"Q2 2021"},{"label":"Live Agent Messaging"}]},{"id":"O3CNQi46AU9Xb7ipnEQp","title":"Automated Messaging","pathname":"/release-notes/release-notes-archive/2021-release-notes/q2-2021/automated-messaging","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2021 Release Notes"},{"label":"Q2 2021"}]},{"id":"cIJamKJOiBYZ24TVCzLM","title":"User Interface Redesign","pathname":"/release-notes/release-notes-archive/2021-release-notes/q2-2021/automated-messaging/user-interface-redesign","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 8 June 2021","breadcrumbs":[{"label":"2021 Release Notes"},{"label":"Q2 2021"},{"label":"Automated Messaging"}]},{"id":"xjN2qmoIaQIMwuhpjL8v","title":"Support of bi-directional location sharing","pathname":"/release-notes/release-notes-archive/2021-release-notes/q2-2021/automated-messaging/support-of-bi-directional-location-sharing","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 28 April 2021","breadcrumbs":[{"label":"2021 Release Notes"},{"label":"Q2 2021"},{"label":"Automated Messaging"}]},{"id":"yl9eOwFc9HliRB2Kwuis","title":"Other Enhancements & Improvements","pathname":"/release-notes/release-notes-archive/2021-release-notes/q2-2021/other-enhancements-and-improvements","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2021 Release Notes"},{"label":"Q2 2021"}]},{"id":"BvnBi52vTzQLdeKTHjX0","title":"New sign-up and discount vouchers","pathname":"/release-notes/release-notes-archive/2021-release-notes/q2-2021/other-enhancements-and-improvements/new-sign-up-and-discount-vouchers","siteSpaceId":"sitesp_x2Fcf","description":"Release date 14 June 2021","breadcrumbs":[{"label":"2021 Release Notes"},{"label":"Q2 2021"},{"label":"Other Enhancements & Improvements"}]},{"id":"K2VPodgKeiHeQ4q521mO","title":"UX improvements & subscription packages","pathname":"/release-notes/release-notes-archive/2021-release-notes/q2-2021/other-enhancements-and-improvements/ux-improvements-and-subscription-packages","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 1 May 2021","breadcrumbs":[{"label":"2021 Release Notes"},{"label":"Q2 2021"},{"label":"Other Enhancements & Improvements"}]},{"id":"442ILaU0n1PA476dVtKl","title":"Q1 2021","pathname":"/release-notes/release-notes-archive/2021-release-notes/q1-2021","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2021 Release Notes"}]},{"id":"oNPgu0KcxOhmjFEgnCZy","title":"Live Agent Messaging","pathname":"/release-notes/release-notes-archive/2021-release-notes/q1-2021/live-agent-messaging","siteSpaceId":"sitesp_x2Fcf","breadcrumbs":[{"label":"2021 Release Notes"},{"label":"Q1 2021"}]},{"id":"RPwW05lXXDUBYdyqEC2p","title":"Department-specific operating hours, notes, UX enhancements","pathname":"/release-notes/release-notes-archive/2021-release-notes/q1-2021/live-agent-messaging/department-specific-operating-hours-notes-ux-enhancements","siteSpaceId":"sitesp_x2Fcf","description":"Release date: 24 March 2021","breadcrumbs":[{"label":"2021 Release Notes"},{"label":"Q1 2021"},{"label":"Live Agent Messaging"}]}]}