# 2024 Release Notes

- [Q4 2024](/release-notes/release-notes-archive/2024-release-notes/q4-2024.md)
- [New: Clickatell AI](/release-notes/release-notes-archive/2024-release-notes/q4-2024/new-clickatell-ai.md): Release date: 2024
- [Channel Updates](/release-notes/release-notes-archive/2024-release-notes/q4-2024/channel-updates.md)
- [WhatsApp: Free service conversations](/release-notes/release-notes-archive/2024-release-notes/q4-2024/channel-updates/whatsapp-free-service-conversations.md): Release date: 1 November 2024
- [WhatsApp: No support for HSM template format](/release-notes/release-notes-archive/2024-release-notes/q4-2024/channel-updates/whatsapp-no-support-for-hsm-template-format.md): Release date: 17 October 2024
- [SMS: Changes in test message sending](/release-notes/release-notes-archive/2024-release-notes/q4-2024/channel-updates/sms-changes-in-test-message-sending.md): Release date: 17 October 2024
- [Broadcast Messenger](/release-notes/release-notes-archive/2024-release-notes/q4-2024/broadcast-messenger.md)
- [Onboarding for prepaid SMS clients & name change](/release-notes/release-notes-archive/2024-release-notes/q4-2024/broadcast-messenger/onboarding-for-prepaid-sms-clients-and-name-change.md): Release date: 17 October 2024
- [Data Sharing Service](/release-notes/release-notes-archive/2024-release-notes/q4-2024/data-sharing-service.md)
- [Enhanced templates & increased frequency](/release-notes/release-notes-archive/2024-release-notes/q4-2024/data-sharing-service/enhanced-templates-and-increased-frequency.md): Release date: 4 November 2024
- [Q3 2024](/release-notes/release-notes-archive/2024-release-notes/q3-2024.md)
- [Channel Updates](/release-notes/release-notes-archive/2024-release-notes/q3-2024/channel-updates.md)
- [WhatsApp: Data Localization](/release-notes/release-notes-archive/2024-release-notes/q3-2024/channel-updates/whatsapp-data-localization.md): Date released: 29 August 2024
- [WhatsApp: Cloud vs On-Prem Parity](/release-notes/release-notes-archive/2024-release-notes/q3-2024/channel-updates/whatsapp-cloud-vs-on-prem-parity.md): Release date: 29 August 2024
- [Live Agent Chat](/release-notes/release-notes-archive/2024-release-notes/q3-2024/live-agent-chat.md)
- [Department filtering for Tickets](/release-notes/release-notes-archive/2024-release-notes/q3-2024/live-agent-chat/department-filtering-for-tickets.md): Release date: 30 July 2024
- [Auto-responder updates](/release-notes/release-notes-archive/2024-release-notes/q3-2024/live-agent-chat/auto-responder-updates.md): Release date: 30 July 2024
- [Ticket creation user journey outside of support hours](/release-notes/release-notes-archive/2024-release-notes/q3-2024/live-agent-chat/ticket-creation-user-journey-outside-of-support-hours.md): Release date: 30 July 2024
- [Self-Service Chatbot](/release-notes/release-notes-archive/2024-release-notes/q3-2024/self-service-chatbot.md)
- [Session timeout event (Phase 2)](/release-notes/release-notes-archive/2024-release-notes/q3-2024/self-service-chatbot/session-timeout-event-phase-2.md): Release date: 23 July 2024
- [Split syntax](/release-notes/release-notes-archive/2024-release-notes/q3-2024/self-service-chatbot/split-syntax.md): Release date: 23 July 2024
- [Node Search Enhancement (Find & Replace)](/release-notes/release-notes-archive/2024-release-notes/q3-2024/self-service-chatbot/node-search-enhancement-find-and-replace.md): Release date: 22 August 2024
- [Q2 2024](/release-notes/release-notes-archive/2024-release-notes/q2-2024.md)
- [Campaign Messaging](/release-notes/release-notes-archive/2024-release-notes/q2-2024/campaign-messaging.md)
- [NEW: WhatsApp Campaign Manager](/release-notes/release-notes-archive/2024-release-notes/q2-2024/campaign-messaging/new-whatsapp-campaign-manager.md)
- [Support for dynamic URLs in WhatsApp](/release-notes/release-notes-archive/2024-release-notes/q2-2024/campaign-messaging/support-for-dynamic-urls-in-whatsapp.md): Release date: 9 July 2024
- [Other Enhancements & Improvements](/release-notes/release-notes-archive/2024-release-notes/q2-2024/other-enhancements-and-improvements.md)
- [Q1 2024](/release-notes/release-notes-archive/2024-release-notes/q1-2024.md)
- [Channel Updates](/release-notes/release-notes-archive/2024-release-notes/q1-2024/channel-updates.md)
- [WhatsApp buttons & template enhancements](/release-notes/release-notes-archive/2024-release-notes/q1-2024/channel-updates/whatsapp-buttons-and-template-enhancements.md): Release date: 24 January 2024
- [Sending and requesting locations on WhatsApp](/release-notes/release-notes-archive/2024-release-notes/q1-2024/channel-updates/sending-and-requesting-locations-on-whatsapp.md): Release date: 15 February 2024
- [WhatsApp text formatting](/release-notes/release-notes-archive/2024-release-notes/q1-2024/channel-updates/whatsapp-text-formatting.md)
- [WhatsApp conversational components: Icebreakers and Commands](/release-notes/release-notes-archive/2024-release-notes/q1-2024/channel-updates/whatsapp-conversational-components-icebreakers-and-commands.md): Release date: 8 March 2024
- [Self-Service Chatbot](/release-notes/release-notes-archive/2024-release-notes/q1-2024/self-service-chatbot.md)
- [Support for location templates and location request messages](/release-notes/release-notes-archive/2024-release-notes/q1-2024/self-service-chatbot/support-for-location-templates-and-location-request-messages.md): Release date: 15 February 2024
- [Support for WhatsApp buttons & template enhancements](/release-notes/release-notes-archive/2024-release-notes/q1-2024/self-service-chatbot/support-for-whatsapp-buttons-and-template-enhancements.md): Release date: 14 March 2024
- [Session timeout event (Phase 1)](/release-notes/release-notes-archive/2024-release-notes/q1-2024/self-service-chatbot/session-timeout-event-phase-1.md): Release date: 14 March 2024
- [Other Enhancements & Improvements](/release-notes/release-notes-archive/2024-release-notes/q1-2024/other-enhancements-and-improvements.md)