Opt-Out Manager

Release date: February 2025

This feature allows you to view all recipients who no longer wish to receive communications from your business. You can:

  • View a table of all opted-out numbers.

  • See the date and time that a number opted-out.

  • Search for a number and export results.

  • Filter on the channel the end-user opted out of (SMS, WhatsApp, All)

  • Add numbers to the opt-out list as a single number or bulk upload.

This feature is available across channels.

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