# Release Notes ## Release notes - [Release notes](https://guides.clickatell.com/release-notes/readme.md): A summary of our latest updates and improvements. - [Release notes](https://guides.clickatell.com/release-notes/release-notes.md) - [Release notes](https://guides.clickatell.com/release-notes/release-notes-1.md) - [Release notes](https://guides.clickatell.com/release-notes/release-notes-2.md) - [Release notes](https://guides.clickatell.com/release-notes/release-notes-3.md) - [Release notes](https://guides.clickatell.com/release-notes/release-notes-4.md) ## Archive - [Table of Contents](https://guides.clickatell.com/release-notes/release-notes-archive/table-of-contents.md): Read more about new features & improvements contained in previous Clickatell Chat Commerce Platform releases. - [Q4 2025](https://guides.clickatell.com/release-notes/release-notes-archive/2025-release-notes/q4-2025.md) - [New: Clickatell AI](https://guides.clickatell.com/release-notes/release-notes-archive/2025-release-notes/q4-2025/new-clickatell-ai.md): Release date: 2024 - [Channel Updates](https://guides.clickatell.com/release-notes/release-notes-archive/2025-release-notes/q4-2025/channel-updates.md) - [WhatsApp: Free service conversations](https://guides.clickatell.com/release-notes/release-notes-archive/2025-release-notes/q4-2025/channel-updates/whatsapp-free-service-conversations.md): Release date: 1 November 2024 - [WhatsApp: No support for HSM template format](https://guides.clickatell.com/release-notes/release-notes-archive/2025-release-notes/q4-2025/channel-updates/whatsapp-no-support-for-hsm-template-format.md): Release date: 17 October 2024 - [SMS: Changes in test message sending](https://guides.clickatell.com/release-notes/release-notes-archive/2025-release-notes/q4-2025/channel-updates/sms-changes-in-test-message-sending.md): Release date: 17 October 2024 - [Broadcast Messenger](https://guides.clickatell.com/release-notes/release-notes-archive/2025-release-notes/q4-2025/broadcast-messenger.md) - [Onboarding for prepaid SMS clients & name change](https://guides.clickatell.com/release-notes/release-notes-archive/2025-release-notes/q4-2025/broadcast-messenger/onboarding-for-prepaid-sms-clients-and-name-change.md): Release date: 17 October 2024 - [Data Sharing Service](https://guides.clickatell.com/release-notes/release-notes-archive/2025-release-notes/q4-2025/data-sharing-service.md) - [Enhanced templates & increased frequency](https://guides.clickatell.com/release-notes/release-notes-archive/2025-release-notes/q4-2025/data-sharing-service/enhanced-templates-and-increased-frequency.md): Release date: 4 November 2024 - [Q3 2025](https://guides.clickatell.com/release-notes/release-notes-archive/2025-release-notes/q3-2025.md) - [Channel Updates](https://guides.clickatell.com/release-notes/release-notes-archive/2025-release-notes/q3-2025/channel-updates.md) - [WhatsApp: Data Localization](https://guides.clickatell.com/release-notes/release-notes-archive/2025-release-notes/q3-2025/channel-updates/whatsapp-data-localization.md): Date released: 29 August 2024 - [WhatsApp: Cloud vs On-Prem Parity](https://guides.clickatell.com/release-notes/release-notes-archive/2025-release-notes/q3-2025/channel-updates/whatsapp-cloud-vs-on-prem-parity.md): Release date: 29 August 2024 - [Live Agent Chat](https://guides.clickatell.com/release-notes/release-notes-archive/2025-release-notes/q3-2025/live-agent-chat.md) - [Department filtering for Tickets](https://guides.clickatell.com/release-notes/release-notes-archive/2025-release-notes/q3-2025/live-agent-chat/department-filtering-for-tickets.md): Release date: 30 July 2024 - [Auto-responder updates](https://guides.clickatell.com/release-notes/release-notes-archive/2025-release-notes/q3-2025/live-agent-chat/auto-responder-updates.md): Release date: 30 July 2024 - [Ticket creation user journey outside of support hours](https://guides.clickatell.com/release-notes/release-notes-archive/2025-release-notes/q3-2025/live-agent-chat/ticket-creation-user-journey-outside-of-support-hours.md): Release date: 30 July 2024 - [Self-Service Chatbot](https://guides.clickatell.com/release-notes/release-notes-archive/2025-release-notes/q3-2025/self-service-chatbot.md) - [Session timeout event (Phase 2)](https://guides.clickatell.com/release-notes/release-notes-archive/2025-release-notes/q3-2025/self-service-chatbot/session-timeout-event-phase-2.md): Release date: 23 July 2024 - [Split syntax](https://guides.clickatell.com/release-notes/release-notes-archive/2025-release-notes/q3-2025/self-service-chatbot/split-syntax.md): Release date: 23 July 2024 - [Node Search Enhancement (Find & Replace)](https://guides.clickatell.com/release-notes/release-notes-archive/2025-release-notes/q3-2025/self-service-chatbot/node-search-enhancement-find-and-replace.md): Release date: 22 August 2024 - [Q2 2025](https://guides.clickatell.com/release-notes/release-notes-archive/2025-release-notes/q2-2025.md) - [Campaign Messaging](https://guides.clickatell.com/release-notes/release-notes-archive/2025-release-notes/q2-2025/campaign-messaging.md) - [NEW: WhatsApp Campaign Manager](https://guides.clickatell.com/release-notes/release-notes-archive/2025-release-notes/q2-2025/campaign-messaging/new-whatsapp-campaign-manager.md) - [Support for dynamic URLs in WhatsApp](https://guides.clickatell.com/release-notes/release-notes-archive/2025-release-notes/q2-2025/campaign-messaging/support-for-dynamic-urls-in-whatsapp.md): Release date: 9 July 2024 - [Other Enhancements & Improvements](https://guides.clickatell.com/release-notes/release-notes-archive/2025-release-notes/q2-2025/other-enhancements-and-improvements.md) - [Q1 2025](https://guides.clickatell.com/release-notes/release-notes-archive/2025-release-notes/q1-2025.md) - [Broadcast Messenger](https://guides.clickatell.com/release-notes/release-notes-archive/2025-release-notes/q1-2025/broadcast-messenger.md) - [Clickatell AI](https://guides.clickatell.com/release-notes/release-notes-archive/2025-release-notes/q1-2025/clickatell-ai.md) - [Clickatell Portal Update](https://guides.clickatell.com/release-notes/release-notes-archive/2025-release-notes/q1-2025/clickatell-portal-update.md) - [Opt-Out Manager](https://guides.clickatell.com/release-notes/release-notes-archive/2025-release-notes/q1-2025/opt-out-manager.md) - [Q4 2024](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q4-2024.md) - [New: Clickatell AI](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q4-2024/new-clickatell-ai.md): Release date: 2024 - [Channel Updates](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q4-2024/channel-updates.md) - [WhatsApp: Free service conversations](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q4-2024/channel-updates/whatsapp-free-service-conversations.md): Release date: 1 November 2024 - [WhatsApp: No support for HSM template format](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q4-2024/channel-updates/whatsapp-no-support-for-hsm-template-format.md): Release date: 17 October 2024 - [SMS: Changes in test message sending](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q4-2024/channel-updates/sms-changes-in-test-message-sending.md): Release date: 17 October 2024 - [Broadcast Messenger](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q4-2024/broadcast-messenger.md) - [Onboarding for prepaid SMS clients & name change](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q4-2024/broadcast-messenger/onboarding-for-prepaid-sms-clients-and-name-change.md): Release date: 17 October 2024 - [Data Sharing Service](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q4-2024/data-sharing-service.md) - [Enhanced templates & increased frequency](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q4-2024/data-sharing-service/enhanced-templates-and-increased-frequency.md): Release date: 4 November 2024 - [Q3 2024](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q3-2024.md) - [Channel Updates](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q3-2024/channel-updates.md) - [WhatsApp: Data Localization](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q3-2024/channel-updates/whatsapp-data-localization.md): Date released: 29 August 2024 - [WhatsApp: Cloud vs On-Prem Parity](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q3-2024/channel-updates/whatsapp-cloud-vs-on-prem-parity.md): Release date: 29 August 2024 - [Live Agent Chat](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q3-2024/live-agent-chat.md) - [Department filtering for Tickets](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q3-2024/live-agent-chat/department-filtering-for-tickets.md): Release date: 30 July 2024 - [Auto-responder updates](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q3-2024/live-agent-chat/auto-responder-updates.md): Release date: 30 July 2024 - [Ticket creation user journey outside of support hours](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q3-2024/live-agent-chat/ticket-creation-user-journey-outside-of-support-hours.md): Release date: 30 July 2024 - [Self-Service Chatbot](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q3-2024/self-service-chatbot.md) - [Session timeout event (Phase 2)](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q3-2024/self-service-chatbot/session-timeout-event-phase-2.md): Release date: 23 July 2024 - [Split syntax](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q3-2024/self-service-chatbot/split-syntax.md): Release date: 23 July 2024 - [Node Search Enhancement (Find & Replace)](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q3-2024/self-service-chatbot/node-search-enhancement-find-and-replace.md): Release date: 22 August 2024 - [Q2 2024](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q2-2024.md) - [Campaign Messaging](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q2-2024/campaign-messaging.md) - [NEW: WhatsApp Campaign Manager](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q2-2024/campaign-messaging/new-whatsapp-campaign-manager.md) - [Support for dynamic URLs in WhatsApp](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q2-2024/campaign-messaging/support-for-dynamic-urls-in-whatsapp.md): Release date: 9 July 2024 - [Other Enhancements & Improvements](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q2-2024/other-enhancements-and-improvements.md) - [Q1 2024](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q1-2024.md) - [Channel Updates](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q1-2024/channel-updates.md) - [WhatsApp buttons & template enhancements](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q1-2024/channel-updates/whatsapp-buttons-and-template-enhancements.md): Release date: 24 January 2024 - [Sending and requesting locations on WhatsApp](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q1-2024/channel-updates/sending-and-requesting-locations-on-whatsapp.md): Release date: 15 February 2024 - [WhatsApp text formatting](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q1-2024/channel-updates/whatsapp-text-formatting.md) - [WhatsApp conversational components: Icebreakers and Commands](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q1-2024/channel-updates/whatsapp-conversational-components-icebreakers-and-commands.md): Release date: 8 March 2024 - [Self-Service Chatbot](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q1-2024/self-service-chatbot.md) - [Support for location templates and location request messages](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q1-2024/self-service-chatbot/support-for-location-templates-and-location-request-messages.md): Release date: 15 February 2024 - [Support for WhatsApp buttons & template enhancements](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q1-2024/self-service-chatbot/support-for-whatsapp-buttons-and-template-enhancements.md): Release date: 14 March 2024 - [Session timeout event (Phase 1)](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q1-2024/self-service-chatbot/session-timeout-event-phase-1.md): Release date: 14 March 2024 - [Other Enhancements & Improvements](https://guides.clickatell.com/release-notes/release-notes-archive/2024-release-notes/q1-2024/other-enhancements-and-improvements.md) - [Q4 2023](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q4-2023.md) - [New: WhatsApp Templates 2.0](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q4-2023/new-whatsapp-templates-2.0.md): Release date: 20 October 2023 - [Automated Messaging](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q4-2023/automated-messaging.md) - [Business-Triggered Messages](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q4-2023/automated-messaging/business-triggered-messages.md): Release date: 15 November 2023 - [New Send Template Node](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q4-2023/automated-messaging/new-send-template-node.md): Release date: 15 November 2023 - [Payments in Messaging](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q4-2023/payments-in-messaging.md) - [Chat 2 Pay 3.2.0](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q4-2023/payments-in-messaging/chat-2-pay-3.2.0.md): Release date: 23 October 2023 - [Channel Updates](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q4-2023/channel-updates.md) - [Channels Report Update](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q4-2023/channel-updates/channels-report-update.md) - [WhatsApp Quality Rating & Messaging Limits](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q4-2023/channel-updates/whatsapp-quality-rating-and-messaging-limits.md) - [Clickatell Portal Updates](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q4-2023/clickatell-portal-updates.md): Release date: 15 November 2023 - [Other Enhancements & Improvements](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q4-2023/other-enhancements-and-improvements.md) - [Q3 2023](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q3-2023.md) - [New: Support for 3rd-party integrations in Chat Desk](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q3-2023/new-support-for-3rd-party-integrations-in-chat-desk.md) - [Automated Messaging](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q3-2023/automated-messaging.md) - [Default flow for invalid input](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q3-2023/automated-messaging/default-flow-for-invalid-input.md): Release date: 18 September 2023 - [Dynamic List node enhancements](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q3-2023/automated-messaging/dynamic-list-node-enhancements.md): Release date: 3 August 2023 - [New & enhanced nodes](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q3-2023/automated-messaging/new-and-enhanced-nodes.md): Release date: 13 July 2023 - [Other Enhancements & Improvements](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q3-2023/other-enhancements-and-improvements.md) - [13 September 2023](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q3-2023/other-enhancements-and-improvements/13-september-2023.md) - [27 July 2023](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q3-2023/other-enhancements-and-improvements/27-july-2023.md) - [Q2 2023](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q2-2023.md) - [New: In-Channel Payments & Improved Checkout Experience](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q2-2023/new-in-channel-payments-and-improved-checkout-experience.md) - [Automated Messaging](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q2-2023/automated-messaging.md) - [New Analytics Settings](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q2-2023/automated-messaging/new-analytics-settings.md) - [WhatsApp Supported Features](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q2-2023/automated-messaging/whatsapp-supported-features.md) - [Live Agent Messaging](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q2-2023/live-agent-messaging.md) - [Support for Media Templates](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q2-2023/live-agent-messaging/support-for-media-templates.md): Release date: 13 April 2023 - [Channel Updates](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q2-2023/channel-updates.md) - [Updated WhatsApp Message Template Categories & Pricing](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q2-2023/channel-updates/updated-whatsapp-message-template-categories-and-pricing.md): Release date: 17 April 2023 - [New Marketing Opt-Out Button](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q2-2023/channel-updates/new-marketing-opt-out-button.md) - [Other Enhancements & Improvements](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q2-2023/other-enhancements-and-improvements.md) - [SAML & Social Login](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q2-2023/other-enhancements-and-improvements/saml-and-social-login.md) - [Authentication Portal Enhancements](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q2-2023/other-enhancements-and-improvements/authentication-portal-enhancements.md) - [Enhancements & Bugs](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q2-2023/other-enhancements-and-improvements/enhancements-and-bugs.md) - [Q1 2023](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q1-2023.md) - [NEW: Integrations feature](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q1-2023/new-integrations-feature.md): Release date: 22 March 2023 - [Automated Messaging](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q1-2023/automated-messaging.md) - [New workflow nodes](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q1-2023/automated-messaging/new-workflow-nodes.md): Release date: 8 March 2023 - [Custom Button Text (WhatsApp)](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q1-2023/automated-messaging/custom-button-text-whatsapp.md): Release date: 10 Feb 2023 - [Live Agent Messaging](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q1-2023/live-agent-messaging.md) - [Canned Replies](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q1-2023/live-agent-messaging/canned-replies.md): Release date: 16 February 2023 - [New Chat Desk Reports in Clickatell Portal](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q1-2023/live-agent-messaging/new-chat-desk-reports-in-clickatell-portal.md): Release date: 9 January 2023 - [Channel Updates](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q1-2023/channel-updates.md) - [WhatsApp Cloud-Hosted API](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q1-2023/channel-updates/whatsapp-cloud-hosted-api.md): Release date: 31 March 2023 - [WhatsApp Commerce Feature](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q1-2023/channel-updates/whatsapp-commerce-feature.md) - [Other Enhancements & Improvements](https://guides.clickatell.com/release-notes/release-notes-archive/2023-release-notes/q1-2023/other-enhancements-and-improvements.md): Release date: 23 January 2023 & 16 February 2023 - [Q4 2022](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q4-2022.md) - [Automated Messaging](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q4-2022/automated-messaging.md) - [Previewer enhancements & HTTP Call node name change](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q4-2022/automated-messaging/previewer-enhancements-and-http-call-node-name-change.md): Release date: 7 December 2022 - [Chat Desk node & Routing screen enhancements](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q4-2022/automated-messaging/chat-desk-node-and-routing-screen-enhancements.md): Release date: 5 October 2022 - [Live Agent Messaging](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q4-2022/live-agent-messaging.md) - [Authentication Extension in Chat Desk](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q4-2022/live-agent-messaging/authentication-extension-in-chat-desk.md): Release date: 8 December 2022 - [Ticketing Enhancements](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q4-2022/live-agent-messaging/ticketing-enhancements.md): Release date: 8 December 2022 - [Channel Updates](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q4-2022/channel-updates.md) - [SMS Long Number Management & WhatsApp pre-approved templates](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q4-2022/channel-updates/sms-long-number-management-and-whatsapp-pre-approved-templates.md): Release date: 9 November 2022 - [Other Enhancements & Improvements](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q4-2022/other-enhancements-and-improvements.md) - [Onboarding & subscription renewal enhancements](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q4-2022/other-enhancements-and-improvements/onboarding-and-subscription-renewal-enhancements.md): Release date: 9 November 2022 - [Q3 2022](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q3-2022.md) - [New: Embedded Client Authentication](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q3-2022/new-embedded-client-authentication.md): Release date: 4 August 2022 - [Automated Messaging](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q3-2022/automated-messaging.md) - [Channel display types & Chat 2 Pay node enhancement](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q3-2022/automated-messaging/channel-display-types-and-chat-2-pay-node-enhancement.md): Release date: 26 August 2022 - [Live Agent Messaging](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q3-2022/live-agent-messaging.md) - [Standardize CSAT ratings & WhatsApp Read Receipts](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q3-2022/live-agent-messaging/standardize-csat-ratings-and-whatsapp-read-receipts.md): Release date: 8 September 2022 - [Extensions Redesign](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q3-2022/live-agent-messaging/extensions-redesign.md): Release date: 15 August 2022 - [Channel Updates](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q3-2022/channel-updates.md) - [WhatsApp subscription bundle usage indicator](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q3-2022/channel-updates/whatsapp-subscription-bundle-usage-indicator.md): Release date: 4 August 2022 - [Other Enhancements & Improvements](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q3-2022/other-enhancements-and-improvements.md) - [Communication preferences & notification banners](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q3-2022/other-enhancements-and-improvements/communication-preferences-and-notification-banners.md): Release date: 4 August 2022 - [Q2 2022](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q2-2022.md) - [Automated Messaging](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q2-2022/automated-messaging.md) - [OAuth node & Previewer enhancements](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q2-2022/automated-messaging/oauth-node-and-previewer-enhancements.md): Release date: 30 June 2022 - [1-Click Deploy Process (Phase 1)](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q2-2022/automated-messaging/1-click-deploy-process-phase-1.md): Release date: 30 June 2022 - [Assets Library](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q2-2022/automated-messaging/assets-library.md): Release date: 20 May 2022 - [API Integration screen enhancement](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q2-2022/automated-messaging/api-integration-screen-enhancement.md): Release date: 20 May 2022 - [Live Agent Messaging](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q2-2022/live-agent-messaging.md) - [SMS support on Chat Desk](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q2-2022/live-agent-messaging/sms-support-on-chat-desk.md): Release date: 29 June 2022 - [Payments](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q2-2022/payments.md) - [Chat 2 Pay enhancements](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q2-2022/payments/chat-2-pay-enhancements.md): Release date: 29 June 2022 - [Channel Updates](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q2-2022/channel-updates.md) - [New WhatsApp sign-up process](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q2-2022/channel-updates/new-whatsapp-sign-up-process.md): Release date: 29 June 2022 - [Other Enhancements & Improvements](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q2-2022/other-enhancements-and-improvements.md) - [Billing information & closing accounts](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q2-2022/other-enhancements-and-improvements/billing-information-and-closing-accounts.md): Release date: May-June 2022 - [Q1 2022](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q1-2022.md) - [Automated Messaging](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q1-2022/automated-messaging.md) - [WhatsApp Interactive Messages](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q1-2022/automated-messaging/whatsapp-interactive-messages.md): Release date: 25 March 2022 - [User Experience Enhancements](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q1-2022/automated-messaging/user-experience-enhancements.md): Release date: 25 March 2022 - [Live Agent Messaging](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q1-2022/live-agent-messaging.md) - [Performance improvements](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q1-2022/live-agent-messaging/performance-improvements.md): Release date: March 2022 - [Channel Updates](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q1-2022/channel-updates.md) - [SMS Stop List Report](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q1-2022/channel-updates/sms-stop-list-report.md): Release date: 31 March 2022 - [WhatsApp conversation-based pricing and reporting updates](https://guides.clickatell.com/release-notes/release-notes-archive/2022-release-notes/q1-2022/channel-updates/whatsapp-conversation-based-pricing-and-reporting-updates.md): Release date: 31 March 2022 - [Q4 2021](https://guides.clickatell.com/release-notes/release-notes-archive/2021-release-notes/q4-2021.md) - [New: Chat Flow and Chat Desk reports](https://guides.clickatell.com/release-notes/release-notes-archive/2021-release-notes/q4-2021/new-chat-flow-and-chat-desk-reports.md): Release date: 5 November 2021 - [Automated Messaging](https://guides.clickatell.com/release-notes/release-notes-archive/2021-release-notes/q4-2021/automated-messaging.md) - [Emulator (Previewer) enhancements](https://guides.clickatell.com/release-notes/release-notes-archive/2021-release-notes/q4-2021/automated-messaging/emulator-previewer-enhancements.md): Release date: 18 November 20 - [Channel Updates](https://guides.clickatell.com/release-notes/release-notes-archive/2021-release-notes/q4-2021/channel-updates.md) - [Channels report update](https://guides.clickatell.com/release-notes/release-notes-archive/2021-release-notes/q4-2021/channel-updates/channels-report-update.md) - [SMS](https://guides.clickatell.com/release-notes/release-notes-archive/2021-release-notes/q4-2021/channel-updates/sms.md) - [10 DLC Brand Resubmission](https://guides.clickatell.com/release-notes/release-notes-archive/2021-release-notes/q4-2021/channel-updates/sms/10-dlc-brand-resubmission.md): Release date: 9 December 2021 - [10 DLC registration process updates](https://guides.clickatell.com/release-notes/release-notes-archive/2021-release-notes/q4-2021/channel-updates/sms/10-dlc-registration-process-updates.md): Release date: 13 October 2021 - [WhatsApp](https://guides.clickatell.com/release-notes/release-notes-archive/2021-release-notes/q4-2021/channel-updates/whatsapp.md) - [WhatsApp template sample messages](https://guides.clickatell.com/release-notes/release-notes-archive/2021-release-notes/q4-2021/channel-updates/whatsapp/whatsapp-template-sample-messages.md): Release date: 9 December 2021 - [WhatsApp application form & notifications enhancements](https://guides.clickatell.com/release-notes/release-notes-archive/2021-release-notes/q4-2021/channel-updates/whatsapp/whatsapp-application-form-and-notifications-enhancements.md): Release date: 9 December 2021 - [WhatsApp Message Templates for Chat 2 Pay Extension](https://guides.clickatell.com/release-notes/release-notes-archive/2021-release-notes/q4-2021/channel-updates/whatsapp/whatsapp-message-templates-for-chat-2-pay-extension.md): Release date: 5 November 2021 - [Q3 2021](https://guides.clickatell.com/release-notes/release-notes-archive/2021-release-notes/q3-2021.md) - [New: Chat 2 Pay](https://guides.clickatell.com/release-notes/release-notes-archive/2021-release-notes/q3-2021/new-chat-2-pay.md): Release date: 19 August 2021 - [New: 10DLC SMS Regulations](https://guides.clickatell.com/release-notes/release-notes-archive/2021-release-notes/q3-2021/new-10dlc-sms-regulations.md): Release date: 26 July 2021 - [Automated Messaging](https://guides.clickatell.com/release-notes/release-notes-archive/2021-release-notes/q3-2021/automated-messaging.md) - [Recycle bin redesign, Media and Text Display node enhancements](https://guides.clickatell.com/release-notes/release-notes-archive/2021-release-notes/q3-2021/automated-messaging/recycle-bin-redesign-media-and-text-display-node-enhancements.md): Release date: 27 September 2021 - [Location Sharing node & Media node enhancements](https://guides.clickatell.com/release-notes/release-notes-archive/2021-release-notes/q3-2021/automated-messaging/location-sharing-node-and-media-node-enhancements.md): Release date: 27 August 2021 - [Deleting flows & reordering options](https://guides.clickatell.com/release-notes/release-notes-archive/2021-release-notes/q3-2021/automated-messaging/deleting-flows-and-reordering-options.md): Release date: 15 July 2021 - [Q2 2021](https://guides.clickatell.com/release-notes/release-notes-archive/2021-release-notes/q2-2021.md) - [New: Reporting & Analytics for Transact](https://guides.clickatell.com/release-notes/release-notes-archive/2021-release-notes/q2-2021/new-reporting-and-analytics-for-transact.md): Release date 14 June 2021 - [Live Agent Messaging](https://guides.clickatell.com/release-notes/release-notes-archive/2021-release-notes/q2-2021/live-agent-messaging.md) - [Pending Chats Feature](https://guides.clickatell.com/release-notes/release-notes-archive/2021-release-notes/q2-2021/live-agent-messaging/pending-chats-feature.md): Release date: 17 June 2021 - [Department filtering, chat sorting, and CSAT support for WhatsApp](https://guides.clickatell.com/release-notes/release-notes-archive/2021-release-notes/q2-2021/live-agent-messaging/department-filtering-chat-sorting-and-csat-support-for-whatsapp.md): Release date: 5 May 2021 - [Automated Messaging](https://guides.clickatell.com/release-notes/release-notes-archive/2021-release-notes/q2-2021/automated-messaging.md) - [User Interface Redesign](https://guides.clickatell.com/release-notes/release-notes-archive/2021-release-notes/q2-2021/automated-messaging/user-interface-redesign.md): Release date: 8 June 2021 - [Support of bi-directional location sharing](https://guides.clickatell.com/release-notes/release-notes-archive/2021-release-notes/q2-2021/automated-messaging/support-of-bi-directional-location-sharing.md): Release date: 28 April 2021 - [Other Enhancements & Improvements](https://guides.clickatell.com/release-notes/release-notes-archive/2021-release-notes/q2-2021/other-enhancements-and-improvements.md) - [New sign-up and discount vouchers](https://guides.clickatell.com/release-notes/release-notes-archive/2021-release-notes/q2-2021/other-enhancements-and-improvements/new-sign-up-and-discount-vouchers.md): Release date 14 June 2021 - [UX improvements & subscription packages](https://guides.clickatell.com/release-notes/release-notes-archive/2021-release-notes/q2-2021/other-enhancements-and-improvements/ux-improvements-and-subscription-packages.md): Release date: 1 May 2021 - [Q1 2021](https://guides.clickatell.com/release-notes/release-notes-archive/2021-release-notes/q1-2021.md) - [Live Agent Messaging](https://guides.clickatell.com/release-notes/release-notes-archive/2021-release-notes/q1-2021/live-agent-messaging.md) - [Department-specific operating hours, notes, UX enhancements](https://guides.clickatell.com/release-notes/release-notes-archive/2021-release-notes/q1-2021/live-agent-messaging/department-specific-operating-hours-notes-ux-enhancements.md): Release date: 24 March 2021 --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on a page URL with the `ask` query parameter: ``` GET https://guides.clickatell.com/release-notes/readme.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.