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Clickatell Portal Update

The focus of this release was: Adding the ability for supervisors to view agent availability status in real time. Enabling a view of live chats waiting to track the number of users waiting in the qu

The focus of this release was:

  • Adding the ability for supervisors to view agent availability status in real time.

  • Enabling a view of live chats waiting to track the number of users waiting in the queue, per department.

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