Quick Start

On the Broadcast Messenger Home page, you can use Clickatell AI Campaign Assist to quickly create an SMS campaign or to create WhatsApp templates for you.

Simply describe your campaign goals following the tips provided, and the AI assistant will generate suggestions for you.

Preview a suggestion/suggestions to help you decide if it matches your requirements:

If you choose to use a suggestion, you will be redirected to Add a new campaign.

The suggestions are based off the following analytics:

• Past campaign performance (e.g. open rates and delivery rates).

• Intent-level chat sentiment from Chat Desk & Chat Flow ( e.g. what is causing customer happiness, complaints, feedback etc).

• Client prompts.

• Industry context (e.g. trends within the relevant industry, typical campaigns for the period).