# Clickatell Chat Commerce Platform

The [**Clickatell Chat Commerce Platform**](https://www.clickatell.com/clickatell-platform/) is an end-to-end customer communication, engagement, and payment acceptance solution that helps your business connect, interact, and transact with your customers on mobile messaging channels. It enables you to deliver innovative digital services normally found in mobile apps or on the web, through deep integration to your back-end systems and third parties.

**The Clickatell Portal**

Access all the capabilities of our chat commerce platform via the Clickatell Portal, and explore how your business can benefit from our suite of tools.

<figure><img src="https://39935013-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9CoYuRHEaUds0QboIrac%2Fuploads%2FJuZrISeueE0OtH3dLT5M%2Fimage.png?alt=media&#x26;token=f709714e-b2a7-4e22-8259-eaf231afb535" alt=""><figcaption></figcaption></figure>

Explore how the Chat Commerce Platform's capabilities can benefit your customers and your business:

<table><thead><tr><th width="256"></th><th></th></tr></thead><tbody><tr><td><a href="platform-capabilities/messaging-channels">Messaging channels</a></td><td>Send &#x26; receive text messages globally.</td></tr><tr><td><a href="platform-capabilities/broadcast-messenger-1">Broadcast Messaging</a></td><td>Create custom messaging broadcast campaigns within minutes.</td></tr><tr><td><a href="platform-capabilities/automations">Self-Service Chatbot</a></td><td>Design &#x26; deploy automated conversational experiences (chatbots) across multiple chat applications.</td></tr><tr><td><a href="platform-capabilities/live-agent-chat">Live Agent Chat</a></td><td>Enable real-time communication with your customers via a single web interface.</td></tr><tr><td><a href="platform-capabilities/digital-commerce">Digital Commerce</a></td><td>Accept payments from your customers in their favorite messaging channels.</td></tr><tr><td><a href="platform-capabilities/artificial-intelligence">Artificial Intelligence</a></td><td>Leverage AI technologies to understand customer intent and deliver accurate, contextually relevant responses.</td></tr><tr><td><a href="platform-capabilities/integrations">Integrations</a></td><td>Integrate other applications and platforms to make messaging with customers more effective.</td></tr><tr><td><a href="data-and-analytics">Data &#x26; Analytics</a></td><td>Make more effective data-driven decisions based on real-time reporting for each of your applications.</td></tr></tbody></table>

## Discover Messaging Channels

Explore how you can deploy the powerful capabilities of our Chat Commerce Platform across your customers' favorite messaging channels:&#x20;

|                                                                                                                                                          |                                                                                                                      |
| -------------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------- |
| [Global SMS](https://guides.clickatell.com/chat-commerce-platform/platform-capabilities/messaging-channels/global-sms)                                   | Send and receive text messages globally using our SMS APIs.                                                          |
| [WhatsApp Business](https://guides.clickatell.com/chat-commerce-platform/platform-capabilities/messaging-channels/whatsapp-business)                     | Enhance customer experiences with our WhatsApp Business API.                                                         |
| [Apple Messages for Business](https://guides.clickatell.com/chat-commerce-platform/platform-capabilities/messaging-channels/apple-messages-for-business) | Use the full power of Apple messaging to engage and transact with your customers via the Messages app and Apple Pay. |
| [Regional USSD](https://guides.clickatell.com/chat-commerce-platform/platform-capabilities/messaging-channels/regional-ussd)                             | Cost-effective and scalable enterprise solution to engage and transact with your customers in emerging markets.      |


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